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Import AJAX problem. Please, try import data manually.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #16504

    qgideias
    Participant

    Clicking the import date button gave the following warning: Import AJAX problem. Please, try import data manually.

    I tested the pagination of the site and this is giving problem.

    Pagination can be tested at this link: http://162.144.114.101/~banka/shop/

    #16509

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    As we can see, you have already uploaded some data and configured your website. We don’t suggest you to import our dummy content since you may lose your configurations. But if you still want to use it, please, enable debug mode and provide us your admin access so we can check it.

    Kind Regards
    XTemos Studio

    #16522

    qgideias
    Participant

    thank you

    I enabled debug mode

    #16523

    Artem Temos
    Keymaster

    But the error still says that it is 500 Internal Server Error. It means that PHP errors suppressed or there is some problem with the server. Try to contact your hosting providers for help.
    https://gyazo.com/5290d618c1d386cafaf53db23d22fdc0

    #16524

    qgideias
    Participant

    How did you simulate this problem?

    #16525

    Artem Temos
    Keymaster

    Open JS console in the browser and click “Import” button.

    #16526

    qgideias
    Participant

    What is the size of the file being imported? It was the question of web hosting

    #16530

    Artem Temos
    Keymaster

    XML file is 404.4 KB and the file with slider – 220.5 KB

Viewing 8 posts - 1 through 8 (of 8 total)