Import and Export

Hello,

We still see all the plugins enabled on your website. Also, you didn’t send us your FTP access yet so we can’t check the problem.

Kind Regards

Hi, I can’t turn off the plugins because I need them. Is there any solution to not turn off plugins?
And what is FTP – where to get that.

Which can be a problem, why is it showing?

Hello,

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

You can contact your hosting provider for the FTP access.

Kind Regards

Why can’t you go into wp admin and see why this is happening?

If you absolutely must turn off plugins, DO NOT turn off this one for a fee: WSB HUB3 Branko Borilović

But it’s not a problem with the plugins, something else is the problem. I just don’t know what. If you can’t manage it, I’ll try.

I don’t know how it happened that it shows like that.

OK, please, send us your FTP access as well.

Here are:

Sorry, but it is your cPanel access, not FTP. We need FTP so we can connect to your server and edit your website files directly. Not in the browser via cPanel.

Okay

Hello,

We were able to connect to your server but this FTP access doesn’t contain any files. Here is a screenshot https://gyazo.com/b8850ba056ef490ff766d8fc66a0af94

Kind Regards

[Author]

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