Home Forums Basel – Premium Template Import Base Data Failed each time. Urgent!

This topic contains 6 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 5 days, 8 hours ago.

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  • #268198

    When I install “Import Base Data”, I saw this warning

    Import AJAX problem. Please, try import data manually.

    Then it finished, but when I refresh the page, The “Import Base Data” button is still active, not allowing me to install a demo version

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    #268203

    The screenshot after install

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    #268205

    The screenshot after install then refresh

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    #268208

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site if you are installing the theme into the existing site and provide your site admin access to the private area.

    What demo do you want to upload?

    Best Regards

    #268214

    Here is the details

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    #268215

    Display Name change

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    #268216

    Hello,

    I have checked your site the import has been uploaded correctly:

    You need to create your own menu and assign it as main in Appearance > Menu. I have set temporarily the top bar menu.

    If you still have the error please describe the steps to recreate it.

    As for changing the nick, please click your nick here, you will get to the profile, click “Edit” and replace the mail with your name or nickname.

    Best Regards

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