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import error “AJAX import error…”

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  • #476501

    quoctan.sht
    Participant

    please help me how to ipmort website, after i install and import it keeps giving me the following error, i tried by disabling plugins but no success please show me how

    “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

    #476506

    quoctan.sht
    Participant

    I need urgent help, please tell us how to import demo Electronics, to make our urgent project

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    #476517

    Kate M.
    Keymaster

    Hello,

    Please, provide us with your admin access so we can log in and check this on your side.

    Thank you in advance.

    #476540

    quoctan.sht
    Participant

    Private content

    • This reply was modified 10 months, 1 week ago by Artem Temos.
    #476559

    Artem Temos
    Keymaster

    Hello,

    We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/dd8bd2ff31d73ab67ad5fc5e8af40d42

    Kind Regards

    #476598

    quoctan.sht
    Participant

    Thank you, I have imported successfully

    #476602

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 7 posts - 1 through 7 (of 7 total)

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