Imported the template and installed the plug but is not working

seems like the template has not been installed properly
how can erase everything and try to install it from start to finish?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

You can install WP Reset plugin and reset your website completely. Then, install our theme step by step. Don’t forget to install all the required plugins before importing our dummy content.
https://wordpress.org/plugins/wp-reset/

Kind Regards
XTemos Studio

but than all the products of woocommerce will be erased as well, right?
i cant erase my website completely..
how can i solve this? i need to re install all the theme again, but how?

please advise

If you had some products on your website then you can’t use our full dummy content import. If you want to import our dummy content you need to create a website from scratch. Then, you will be able to move your products to the new website using WooCommerce export/import functionality.

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