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Importing products with variations from CSV.

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  • #545628

    r23232
    Participant

    A question, I would like to add some new products to our store with variations. Now I updated the file in the same way as the last time. Until the old products (ID16787) the importation of the variants works. But from ID16788 variants are not added and product are shown as out of stock. Can you see where I make a mistake in formatting my CSV?

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    #545640

    r23232
    Participant

    For now I fixed it by hand adding the variations in the WordPress backoffice. Would still love to hear how I could input this in the CSV correctly so I don’t have to do it by hand next time. Thankyou!

    #545660

    r23232
    Participant

    Another additional question. When I test checkout I get:
    Billing Postcode / ZIP
    is not a valid postcode / ZIP.

    Is it possible to disable the postcode check?
    Thanks!

    #546087

    Hung Pham
    Keymaster

    Hi r23232,

    Thanks for reaching to us and take our apologies for the long delay in answering due to the weekend.

    1. Import / Export

    I also kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not.

    2. It seems you remove that field by yourself. Please confirm me back.

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)