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Impossible to edit pages, by now (installed from zero)

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #31543

    sisegrau
    Participant

    Hi. I’ve installed Basel from zero and activate all the required and recommend plugins, but when I want to edit a page I have an Error 500.
    My php.ini is:

    upload_max_filesize = 32M
    post_max_size = 32M
    max_execution_time = 300
    memory_limit = 256M
    max_execution_time = 300
    max_input_vars = 3000;

    Some clue?

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    #31548

    Artem Temos
    Keymaster

    Hello,

    We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.

    500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Kind Regards
    Xtemos

    #31657

    sisegrau
    Participant

    Hi, it’s OK. Thanks.

    Right now I have another problem: I can’t set up the left thumbnail column on my product page. I’ve tried changing all the options and the photo is the same size of the demo.

    What’s wrong?
    Thanks a lot!

    #31665

    Artem Temos
    Keymaster

    Sorry, but the login data you provided seems to be incorrect. Could you please check it?

    #31672

    sisegrau
    Participant

    Sorry, please… πŸ™

    #31684

    Artem Temos
    Keymaster

    Seems that some theme files are missed. Could you please try to reinstall the theme and be sure that you have uploaded all template files?

    #31692

    sisegrau
    Participant

    I don’t know what’s wrong, but when I set the “left (vertical position)” the thumbnails appear in the right position and size, but suddenly they go down, bigger as the actual position and the principal image goes to the left..

    Are there some sizes to the images? I made these in 870 Γ— 1110.
    Thanks

    #31694

    Artem Temos
    Keymaster

    Did you try to reinstall the theme as we asked you?

    #31711

    sisegrau
    Participant

    Of course. Twice.
    Right now I’ll explore more theme options, but if you have any clue… πŸ™‚

    #31712

    Artem Temos
    Keymaster

    In this case, please, provide us your FTP access so we can check it.

    #31714

    sisegrau
    Participant

    Ok. Here you have it.
    Thanls!

    #31717

    Artem Temos
    Keymaster

    The problem is caused by WooCommerce Additional Variation Images plugin. It rewrite our theme template files and replaces our gallery functionality by its own.

    #31725

    sisegrau
    Participant

    It works with this plugin out. Thanks a lot.

    #31737

    Artem Temos
    Keymaster

    You are welcome!

Viewing 14 posts - 1 through 14 (of 14 total)