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Incorrect character display in custom fonts in Safari

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  • #500260

    VIASONA
    Participant

    Hi. Unfortunately, the characters in Safari browser from my uploaded font are not displayed correctly. See the screenshot in the attachment. In Chrome and Firefox they are displayed correctly. Can you help me so that Safari also reads the font normally? Is this a known issue with Safari and Woodmart?

    Here is a sample page: https://zukunft-mit-ahbl.de/

    Best regards
    Nico

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    #500266

    VIASONA
    Participant

    As error Safari gives me the following in the console (See the screenshot)

    • This reply was modified 1 year, 2 months ago by VIASONA.
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    #500285

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #500287

    VIASONA
    Participant

    I uploaded the custom fonts via your theme item Custom Fonts. Your Basel theme does not have this problem. Can I give you access to the admin panel?

    #500288

    VIASONA
    Participant

    In Woodmart version: 7.0.4 the display problems did not exist yet either. Another project still has this version in use.

    #500310

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Also, confirm the permission to switch to the parent/default theme.

    Kind Regards

    • This reply was modified 1 year, 2 months ago by Luke Nielsen.
    #500686

    VIASONA
    Participant

    Hello,

    I was able to fix it myself. Safari did not read the woff and woff2 files properly. Rebuilt the files again and uploaded them again. Now everything works. Thanks for the quick help.

    #500716

    Luke Nielsen
    Keymaster

    Hello,

    Great! Glad that you found a solution.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

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