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Incorrect product count when no products found after filtering

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #645086

    tomass
    Participant

    When filtering for discounted products, if there are no results found, the product count doesn’t update.

    #645305

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 645303. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #646776

    tomass
    Participant

    Hey, if it’s supposed to remove the count completely when no results are found, then this is solved.

    #646783

    tomass
    Participant

    Actually, the filter button now disappears completely if no results are found.

    #646785

    tomass
    Participant

    Adding a video to demo

    #646797

    Artem Temos
    Keymaster

    We don’t see the problem on this website at the moment. Can you send us a link to the page where we can see this?

    #647562

    tomass
    Participant

    We’re encountering this issue on another page using woodmart. The scenario is the same, catalog page and filtering by sale products, but this time the filter button disappears.

    #647589

    Artem Temos
    Keymaster

    This button is a part of the shop page toolbar, which is hidden when there are no results. The only way to fix this is to build to build a custom layout and display this button separately. https://xtemos.com/docs-topic/shop-page-builder/

    #648416

    tomass
    Participant

    Okay, thank you!

    #648462

    Artem Temos
    Keymaster

    You are always welcome.

Viewing 10 posts - 1 through 10 (of 10 total)

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