Infinite scroll in categories stopped working after theme update

Greetings XTemos team!
It seems that the update from 7.3.4 to 8.1.2 has caused the infinite scroll in the categories to stop working, although it is enabled in Theme Settings -> Product archive -> Products grid.

Please take a look at the staging site category link and admin login details in the private content.

Thanks,
Tom

Hello,

Maybe you are using Custom WooCommerce Builder layouts, which are part of WooCommerce Builder from WoodMart.

Navigate to Layouts > Edit Product Archive Layout > edit the product archive widget and choose the Products pagination:

Below are the documentation articles: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards,

Thank you for getting back to me, Aizaz, I have shared this with our web developer and will let you know if we require any further assistance.

I need assistance with another issue, please:
The brands slider on the homepage stopped working after the update. Everything seems to be configured properly, but there is no slider. You can scroll all the way down on the homepage, it is the last block before the footer.

Hello,

You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?

Best Regards,

Hi Aizaz, the information was in the original post so I figured you still had it 🙂
I’ve included it in the private content of this post.

Hello,

The login link details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

Best Regards,

Sorry about that, Aizaz. Please try again with the same login details.

Hello,

The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

Best Regards

Hi Aizaz, I am able to login just fine with the username and password I provided
I have updated the admin login URL in the private content, please try again

Hello,

01. Your infinite scrolling issue has been resolved. Navigate to Layout > Edit Product Archive Layout > Edit Archive product widget and choose the products pagination “Inherit from Theme Settings”. Then navigate to Theme Settings > Product Archive > Products Grid > Choose the pagination.

02. The HTML Block [html_block id="1889044"] currently has no content, which is why the brand carousel isn’t displaying. I recommend using the Brand widget directly on the homepage to create the carousel. For your reference, I’ve already added the Brand widget below the “Brand” section title.

Best Regards,

Hi Aizaz,

Thanks as always for your prompt reply.

1. Indeed the infinite scrolling issue has been resolved, and I appreciate your assistance with this.

2. On our staging website, [html_block id="1889044"] does indeed have content (a Brands block) as you can see in the following screenshots:
https://prnt.sc/vwJl2-nMf4sT
https://prnt.sc/Kl77W5HJpwVr

It is important for me to be able to place the brands slider via an HTML block, as this allows me to place it anywhere on the website without having to rebuild it every time.

I’d appreciate it if you could look into this again.

Best regards,
Tom

Continuing my previous email, on the staging website homepage I have added both a brand new “Brands” block from scratch, as well as an HTML Block block with HTML block chosen.

For a brief moment one of them worked (I’m not sure which), and after refreshing the page it disappeared
Link to video recording: https://drive.google.com/file/d/1k55FdjXoP0CRRisqv4XJJrVYMePsInob/view?usp=drive_link

It seems like something with the latest WoodMart update is causing issues with the brands slider.

Hello,

I kindly recommend you to clear the cache of CDN, disable it temporarily and double check the issue after making the changes.

Best Regards,

Thank you, Aizaz, we will check this and I will let you know if we’ll need any further assistance.

Hello,

You’re welcome!

Please feel free to reach out anytime if you need further help — I’m here to assist you.

Best Regards,

[Author]

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