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instagram

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  • September 1, 2020 at 9:39 pm #222853

    mike
    Participant

    Hallo,

    How can to fix this?

    Thank you.

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    September 1, 2020 at 9:58 pm #222868

    Elise Noromit
    Member

    Hello,

    Please configure the Instagram as per this instruction: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    Best Regards

    September 2, 2020 at 1:10 pm #223064

    mike
    Participant

    shows this but continues to display the problem Instagram has returned invalid data.

    Thank you.

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    September 2, 2020 at 1:24 pm #223073

    Elise Noromit
    Member

    Hello,

    Have you chosen the API connection in the element? Please provide your site admin access.

    Best Regards

    September 2, 2020 at 1:47 pm #223082

    mike
    Participant

    i provide you access.

    Thank you.

    September 2, 2020 at 3:20 pm #223113

    mike
    Participant

    hi i fix it.

    Thank you!

    September 2, 2020 at 5:59 pm #223128

    mike
    Participant

    when I click on the link it goes to the wrong page.

    thank you.

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    September 2, 2020 at 9:40 pm #223164

    Elise Noromit
    Member

    Hello,

    Please provide the page URL where you have the Instagram element. You need to enter the element and set “API”

    Best Regards

    September 3, 2020 at 9:05 am #223250

    mike
    Participant

    Hello,
    that’s what i did.

    Thank you.

    url https://www.instagram.com/webpaper.gr/

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    September 3, 2020 at 11:10 am #223286

    mike
    Participant

    I have configured API, the account is connected as the instructions say, but the problem exists in the link
    We can have your help?

    Thank you.

    September 3, 2020 at 1:29 pm #223351

    Elise Noromit
    Member

    Hello,

    Please provide the page URL where you use the Instagram element.

    Best Regards

    September 3, 2020 at 1:35 pm #223354

    mike
    Participant

    i am sending you the link.I think it ‘s the one you asked for.

    September 3, 2020 at 1:57 pm #223377

    mike
    Participant

    or this?

    September 3, 2020 at 2:19 pm #223386

    Elise Noromit
    Member

    Hello,

    Your home page does not have an Instagram element. I have added the element for testing. I have set API and it works: https://gyazo.com/a82b448df53e059aecb0163e7793dd41

    As soon as you add element set API connection: https://prnt.sc/uaxoab

    Now I have deleted the element.

    Best Regards

    September 3, 2020 at 2:30 pm #223390

    mike
    Participant

    the problem is that when I click on this link another page on instagram comes out I have set everything correctly I think.
    Only the link is the problem. The photos are displayed correctly. The API is selected or the account is connected. What else can I do? Thank you very much for your help.

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    September 3, 2020 at 2:50 pm #223394

    mike
    Participant

    See the snapshot

    Thank you.

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    September 4, 2020 at 7:48 am #223549

    Elise Noromit
    Member

    Hello,

    Instagram elemnt is used in pages/posts or HTML blocks.

    Instagram widget in Footer and sidebar. How did you insert the widget there? You are using it incorrectly.

    Best Regards

    September 4, 2020 at 9:08 am #223579

    mike
    Participant

    Hello, I use it on a page. Pages – home categories is wrong?

    Thank you!

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    September 4, 2020 at 12:04 pm #223644

    Elise Noromit
    Member

    Hello,

    You have inserted the link for your Instagram inside the element it was not correct, that is why it did not work. I have removed and it works well: https://prnt.sc/ubhp7i

    Best Regards

    September 4, 2020 at 12:39 pm #223673

    mike
    Participant

    Thank you so much!!

    September 4, 2020 at 1:41 pm #223702

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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