Home Forums WoodMart support forum Instagram API

Instagram API

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #247196

    Zellsaint
    Participant

    ,Hi

    I have connected my Instagram account but It still says that IG has returned invalid data.

    I have to do something else?

    Thanks

    #247296

    Hello,

    Please read and follow the instruction here: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    Best Regards

    #247345

    Zellsaint
    Participant

    Hello,

    The connection the article says is done but does not work. I have done all the things the article explains.

    Thanks

    #247477

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    #247578

    Zellsaint
    Participant

    Hi,

    i hace tried other things and this is what is happening.

    1- When I go to edit my home page with WPBakery the Instagram element that comes default does not work (I can“t edit it as you can see in the photo. It seems that is blocked)

    2- I add another IG element above and the API works but not with te design I can see in the decor demo of woodmart.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    #247855

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)