INSTAGRAM API ERROR

Seeking your kind support

After follow your instruction as
https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

I got error message (Instagram account id : No account added)

And under Facebook Business Integrations page showing that is Connected XTemosAdded on Oct 21, 2020

and I been tried to make new Facebook account with new page and same error and message happened

Thank you

Hello,

Please provide your site admin access to the private area.

Please provide the page URL with the Instagram element or widget.

Best Regards

Hello
Kindly find the pass and user on Private Content box.

Hello,

You have not connected the Instagram: https://prnt.sc/1169qtq

Please try once more to follow all the steps do not miss anything.

If you have any questions please feel free to contact us.

Best Regards

Yes after click connect icon we faced this error (Get instagram account id : No account added) as attached

Attachments:

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Hello,

Please confirm the permit for us to deactivate the plugins not related to the theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

confirmed and you can go ahead.

Hello,

I have tested with our testing account and it is connected. https://gyazo.com/7669fb83c409b9a0a048849162b82c3a

Pelase try again.

Best Regards

Hello, this connected account is not belong us!!

Our account is on Instagram is: zmrestore

Hello,

I have connected the testing account and deleted it. It means the theme function works properly. Most likely something is wrong with the Facebook settings or Instagram settings.

Please follow this manual thoroughly step by step: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

Best Regards

[Author]

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