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Instagram API error

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  • #324344

    sergiocosta
    Participant

    Hello,

    We have a problem with instagram. It is always showing this error in attachment, we connected to the Instagram using Theme Options. After a few days, the error displays again.

    What can be happening?

    Thanks for your help.

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    #324366

    Artem Temos
    Keymaster

    Hello,

    Could you please provide us with your admin access so we can check it?

    Thank you in advance

    #324378

    sergiocosta
    Participant

    Check the private content.

    This issue seems to be frequent.

    #324477

    Artem Temos
    Keymaster

    We have tried to connect our test account and it works correctly. It looks like you have some problems with the account configuration. Try to disconnect it and follow all the steps from our guide one more time https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    #325115

    sergiocosta
    Participant

    We will try it again following your guide. Thanks.

    #325978

    sergiocosta
    Participant

    Hello Artem,

    Is it possible for one facebook business account that manages several instagram profiles to keep several instagram api integrations in different websites? Or if the account is logged in a website with a certain instagram profile, the integrations on the other websites will be disabled?

    We have this doubt.

    #326021

    Artem Temos
    Keymaster

    Hello,

    Yes, you should be able to have two Instagram accounts and show them on different websites using one Facebook business account.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)