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Instagram Bug

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • January 28, 2019 at 5:21 pm #104558

    marcocash
    Participant

    Hi, in my ecommerce I have a problem with instagram.
    please help me!!!!

    thank you! 🙂

    January 28, 2019 at 6:31 pm #104569

    Elise Noromit
    Member

    Hello,

    Please install free plugin Transients Manager, navigate to the Tools > Transients http://prntscr.com/mde3ax

    Insert “Instagram” in the search and delete all Instagram Transients http://prntscr.com/mde3ri

    Best Regards

    January 29, 2019 at 2:15 pm #104709

    marcocash
    Participant

    Ok, the bug is still persistent 🙁

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    January 29, 2019 at 2:15 pm #104711

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

    Thank you in advance

    January 29, 2019 at 2:37 pm #104716

    marcocash
    Participant

    FTP in Private Content.

    thanks.

    January 29, 2019 at 2:39 pm #104719

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    January 29, 2019 at 2:48 pm #104723

    marcocash
    Participant

    ok, you can proceed

    Thank you!

    January 29, 2019 at 2:51 pm #104727

    Artem Temos
    Keymaster

    We see that instagram works well now https://gyazo.com/a1e0fec0086aa35f0b30cd966c5725cb

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Viewing 8 posts - 1 through 8 (of 8 total)