Instagram connection error
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Hi!
I can’t connect Instagram.
Hello,
Please, update the theme to the latest version firstly. This instruction is for the WoodMart 4.2 version.
Regards
I have indicated that the theme does not require an update. How can I trigger the update?
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You can try to click on “Check updates” button there. And be sure that you have activated the theme with the purchase code.
Checked, but there is no possibility to update. See screenshots:
1. https://yadi.sk/i/2GVe4jNoa6C1XA
2. https://yadi.sk/i/z0fOM3VPYvXdmA
3. https://yadi.sk/i/GcwWkNzb-LfThg
You can go to the admin panel and see for yourself. Accesses are attached in the first message.
As we can see, you didn’t activate the theme with our purchase code in Dashboard -> WoodMart -> Theme license. Check our tutorial about the theme update https://xtemos.com/docs/woodmart/update-theme-2/
Activated the code and updated to 4.2. Token successfully generated, but there where must be displayed posts is displayed the writing: Instagram has returned invalid data. What is the error now and how to fix it?
And am asking to remove from first messages exile with token.
Try to go to Theme Settings and generate a new token so we can check
Could you please temporarily try the AJAX method? It seems that this token works for a few hours only and you have to generate a new one each time if you are using a test user.
AJAX method? How to do it?
You can change the method while editing your Instagram element with WPBakery page builder.
Hello. AJAX method does not work.
Could you please enable it now so we can check?
We don’t see the page with the following nickname https://www.instagram.com/@healthy_snacks32/
Note that currently, it is not working by tag name.
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