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instagram dont load properly

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  • #108810

    Hosein Vahhabi
    Participant

    Hello there
    and thanks for update.
    when I insert a ling of website in instagram it’s dont load properly like screenshot provided.
    how can I fix this problem?

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    #108853

    Hello,

    Please provide the page URL with the problem. How do you insert the link into Instagram?

    Best Regards

    #108888

    Hosein Vahhabi
    Participant

    All Page have this problem. you can see link in bio on instagram of my home page. our page is on my site and ID: @aventstore.iran
    this problem seems about instagram browser.
    I insert link of home page in bio of instagram. and recently add my product tag to instagram. and when click tag see that screenshots.
    screen shot of my homepage is below.

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    #108969

    Hello,

    I am checking the site on all the devices I do not see the problem https://gyazo.com/97e3e7cc2957b4caa77c3a36dfca68ea

    Best Regards

    #109090

    Hosein Vahhabi
    Participant

    this problem about instagram browser in mobile.

    #109131

    Hello,

    Here is what we see http://prntscr.com/mometw

    Best Regards

    #109300

    Hosein Vahhabi
    Participant

    I explain again the error:

    when you try to load site from instagram app in android mobile you see a wrong load of site like you can see in earlier screenshot.

    I dont talk about instagram element befor footer of my site or load of site in responsive of chrome browser.

    #109411

    Hello,

    Please provide the URL of this application.

    Best Regards

    #109456

    Hosein Vahhabi
    Participant

    https://play.google.com/store/apps/details?id=com.instagram.android&hl=fa

    instagram have a build in browser that open link in app instead of androidbrowser like chrome or … .

    #109610

    Hello,

    We have tested our site and other different sites, there is no such problem. Perhaps the issue is caused by the plugins not related to the theme. Please deactivate them and check.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)