Instagram element is not working

Hi,

Instagram element is not working, it was working before now it’s throwing below error:
Cannot call API for app 420748032186288 on behalf of user 10220410198347909

FYI, We have connected it using API.

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Hello,

Please, follow the API configuration guide here https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/
Send us screenshots from each step so we can verify that everything is set up correctly.

Kind Regards

Hi,

We had already successfully done setup of API Configuration; It was working, facing this issue after recent theme update & core.

Same issue for me.

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Also, add our account to your Facebook APP administrators list so we can check the configuration ernestbeginov.

Kind Regards

Same error message here. With theme 6.0.
The error came without us making any changes in WP admin or Instagram/Facebook settings.

Hi,

Please, create a separate topic and provide us with your admin and FTP access.

Kind Regards

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