Home Forums WoodMart support forum Instagram feed issues

Instagram feed issues

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #281431

    NewSeven
    Participant

    Hello, I’m having trouble displaying instagram at the end of the products, I made the connection on the panel with the facebook account, everything was fine, but it doesn’t load the information.
    Print of the connected configuration: http://prntscr.com/11968ii

    I appreciate the help.

    #281445

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Instagram has changed the integration process now the only API is available, please read and follow the instruction on how to configure that: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    If you have any questions please feel free to contact us.

    Best Regards

    #281682

    NewSeven
    Participant

    Hello, the instagram account is already listed as commercial, the facebook account is also connected with instagram, follow the print in private content,
    and even then the posts do not appear, what do we need to make it work?
    documentation tutorial was the first thing we did before opening the so-called

    #282007

    Hello,

    Please provide your site admin access to the private area. Please provide the page URL with the problem,

    Best Regards

    #282395

    NewSeven
    Participant

    hello, below is the link to access the administrative site, remembering that all product pages do not appear on instagram

    #282523

    Hello,

    Instagram has depreciated this feature. It is not possible to show Instagram images on a hashtag.

    Best Regards

    #282831

    NewSeven
    Participant

    Hello, and now how did we remove this from the site? because all products had this feature and now we have to remove it, and it will be very difficult to enter product by product and remove it, what do you suggest?

    #282938

    Hello,

    Please enter each product and remove the Instagram name: https://xtemos.com/docs/woodmart/product-page-options/

    Best Regards

    #282975

    NewSeven
    Participant

    there’s nothing in the general settings to disable this, don’t you have an easy dynamic way to organize it? because getting into product by product will take a long time, I need a solution in that.

    #283212

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    body.single-product .wd-product-instagram{
    display:none;
    }

    Best Regards

    #283252

    NewSeven
    Participant

    Thanks a lot for the help,

    #283363

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Instagram feed issues’ is closed to new replies.