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Instagram not showing my data

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #195145

    amita.gorji
    Participant

    Hi Team,

    Instagram on homepage is not showing my instagram data. I connected my Instagram API as shown in the attached. However it is not showing on the homepage. Could you please let me know if I need to update it somewhere? I could not find the documentation for it.

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    #195179

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #196101

    amita.gorji
    Participant

    Hi Artem,

    I have not added any additional plugins.
    Please see the admin and ftp details attached

    #196102

    Artem Temos
    Keymaster

    But the Instagram seems to be working correctly https://gyazo.com/dfc8b989ca946c4897f0d06419d60c97

    #196148

    amita.gorji
    Participant

    That is the default instagram data which came with the theme not my handles data. Sorry If I wasnt clear about the issue before.

    Once I connect the Instagram through API where all do I need to change or update the handle name so my data appears? For home or any other page?

    #196149

    Artem Temos
    Keymaster

    In this case, please, connect your account and provide us your correct admin access.

    #196154

    amita.gorji
    Participant

    Sorry.. could you please try the same login again.

    #196269

    Artem Temos
    Keymaster

    You need to edit the Instagram element in the footer and change its data source type to “API” https://gyazo.com/d2fccbf87c31862aad28ee5a2484da56

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Viewing 8 posts - 1 through 8 (of 8 total)