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Instagram theme element
- This topic has 16 replies, 2 voices, and was last updated 6 years, 8 months ago by Artem Temos.
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February 5, 2018 at 12:22 am #37415
BLAVASParticipantHello again 🙂
I have on my home page theme element “Instagram” from WPbakery page builder. I tried to connect a few instagram profiles, but there are still some missing photos. Actually I have connected my Instagram profile where is only 5 photos, but in the Instagram element I can see only two of theme. Please see the screenshot and I would be happy if you help me.
Thank you.Attachments:
You must be logged in to view attached files.February 5, 2018 at 7:39 am #37448
Artem TemosKeymasterHello,
Read this topic with a similar problem https://xtemos.com/forums/topic/instagram-thumbnail-crashes-on-the-widget/ It should help you. We will introduce a fix in the next theme update also.
Kind Regards
XtemosMarch 20, 2018 at 8:36 am #47339
BLAVASParticipantHi,
I changed hosting provider and after the migration I have invalid instagram element.
Could you check it and give me advice what can I do to repair it?
Thank you in advance.March 20, 2018 at 9:17 am #47356
Artem TemosKeymasterThis issue is already fixed in our theme update. You need to get the latest version from themeforest and reinstall it via Appearance -> Themes.
March 20, 2018 at 11:41 am #47401
BLAVASParticipantHi, the update killed my web. Could you please check it?
Thanks.March 20, 2018 at 12:29 pm #47412
Artem TemosKeymasterHi,
Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.
Thank you in advance.
March 20, 2018 at 12:42 pm #47422
BLAVASParticipantI send some screenshots. It was in chrome and also in Safari. Now in safari it looks better, without the bad upper part (img homepage1), but there are still visible black stripes on both sides of category images.
There were in the footer some parts from the demo, I don’t know why. It is ok now, but again I don’t know how 🙂Attachments:
You must be logged in to view attached files.March 20, 2018 at 12:51 pm #47431
Artem TemosKeymasterHello,
You need to clear your browser cache to see the changes after update. Here is a website with tutorials and guides how to clear the cache in different browsers and devices http://www.refreshyourcache.com/en/home/
Regards
March 20, 2018 at 1:00 pm #47437
BLAVASParticipantDidn’t help. Nothing changed. It is the same also in the private incognito mode.
March 20, 2018 at 1:06 pm #47443
Artem TemosKeymasterTry to add the following code snippet to the Custom CSS area in Theme Settings to fix the categories issue
.cat-design-alt .product-category-thumbnail img { width: 100%; }
March 20, 2018 at 1:18 pm #47454
BLAVASParticipantI added it, but nothing happend. Still the same two problems.
March 20, 2018 at 1:26 pm #47459
Artem TemosKeymasterHere is how it works https://gyazo.com/c09a448926591f8366872ffca22c0193
March 20, 2018 at 1:42 pm #47471
BLAVASParticipantI restarted my computer. The first problem doesn’t appear, but I still see the black stripes in chrome and safari.
March 20, 2018 at 1:46 pm #47474March 20, 2018 at 2:15 pm #47510
Artem TemosKeymasterTry to clean all the code from your custom CSS area you added previously and leave the one we gave you in this topic only.
March 20, 2018 at 6:21 pm #47604
BLAVASParticipantWhen I cleaned all the code, it works, but there were again previous errors that you helped me to remove by the code itself.
I had problems with the newsletter sign-in pop-up so you sent me code to custom css.
Now there is back all the code and I can’t see the pop-up anymore. I don’t know why.
But after this, there are the black stripes again 🙁March 21, 2018 at 7:40 am #47701
Artem TemosKeymasterTry to add all the code part by part (parts for 10-15 lines) and check which one breaks all other code functionality. Something wrong with custom CSS code you have.
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Tagged: instagram
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