Instagram widget images broken after update
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Hi, our Instagram widget images are broken after Woodmart theme update
A development environment has version 7.3.2 and it shows images ok.
On our production version 7.4.3 the images are broken
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Hello,
Did you check how it works in the latest 7.5.2 version?
Looking forward to hearing back from you!
Kind Regards
Yes, current version is
Version: 7.5.2
Hello,
In this case, send me admin access via the private area so I can check the site settings.
Thank you in advance.
Kind Regards
Hello,
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.
Thank you in advance.
Kind Regards
Hello,
On the website we have removed all old images and it started to work well – https://take.ms/K0cW9
Please check it on your side and let me know.
Kind Regards
Hi Luke, “removing old images”
is there a button that does this ? some kind of reset ? how do i make sure it doesnt remove good images ?
thanks
Hello,
The images load to the media, but somehow they were load broken so we removed them and then the API uploaded new images which work well now. Broken image shows empty in the Media so you will not confuse it with a normal image.
Kind Regards
Hi deleted some from the media, but now they just appear as black boxes. what am i doing wrong ?
see my comment in the private content
Hello,
Please send access to the last site you sent – https://take.ms/la4wA
Thank you in advance.
Kind Regards
try what i sent.
please note, this a production site with active shop payments, be very careful.
thank you
Hello,
Check how the images work now – https://take.ms/p086n
Thank you for your time.
Kind Regards