iPad mini viewport width in horizontal orientation is 1024px, Double menu, as well as E-Commerce and Vertical, can not fit the main menu in this width, and the main menu is replaced for the mobile menu. If you want to show the main menu on this width, you will have to set another header type.
If you have any questions please feel free to contact us.
Please deactivate all the plugins except these ones:
WPBakery Page Builder or Elementor
Contact Form 7
MailChimp for WordPress
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.