Is there a way to have the quick add to cart etc to be viewable all the time?

Hi,
I would like the icons that are viewable when you hover on the product to be viewable all the time, not just on hover.
Is there a way of doing this?
Thanks

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .product-grid-item .wd-buttons[class*="wd-pos-r"] {
    opacity: 1;
}

Best Regards

that is brilliant – thanks so much

Can I suggest that this is an option in the dashboard. There are so many ways to display the products and I assume that it would be easy to have this build in.

Amy

Hi again
this appears only to work when the icons are vertical on the product (eg in “tiled”)
I would like the icons to be horizontal under the product picture – “Icons on hover” mode
Do you have another code for that?
thanks
Amy

Hello,

Please provide the page URL I will check and let you know.

Best Regards

https://www.potatohouse.co.uk/product-category/all-potatoes/

it is on tiled mode – so icons are on the picture, but I would like the icons to be under the product picture

Thanks

Hello,

You need to choose Icon on hover design in the Theme Settings > Product Archives > Product Styles.

The icon on hover design looks like this: https://gyazo.com/a1b7e4cb1e6e4f0dd4a4b6f74a84423d

If you have any questions please feel free to contact us.

Best Regards

Thank you, but I would like it to be visible all the time, not just on hover.
As I said, the code works for the icons going vertical (tiled)
but it does not work when I pick “icon on hover” for horizontal. I have cleared cache.
I also deleted code, changed my view, cleared cache and then re-entered the code. It does not work for the “icon on hover” mode.
thanks
Amy

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .wd-hover-icons .wrapp-buttons {
    visibility: visible;
    opacity: 1;
    transform: translateY(0) translateZ(0);
}

Best Regards

thanks, but this does not work correctly either. I can now have the icons going horizontal as I would like,

but now the quick purchase icon does not work and so when clicked, it takes you to the product page!

The quick view works and the compare button works, but the wish list doesn’t work either – it also takes you to the the product page

https://www.potatohouse.co.uk/product-category/all-potatoes/

I have been trying this again
If you move your cursor half way between the icons you can get the bit for “select options” and the “wishlist” but over the icons, you get a link to the product, so the feature does not work.

Hello,

I have checked the quick view and compare – they work as they should, when you click the shopping cart it leads to the product, and this is the matter of the settings, and I would like to check the settings of the Wishlist. Please insert the site credentials into the Private content block, I will check deeper.

Best Regards

Hi – the icon for cart should lead to quick add to cart, not to the product. That is the universal icon for quick add to cart! That is the entire point of having the icon there. There is no point in having it if it just leads to the product. Waste of space if that is the case – and frustration for the customer. The icon leads to quick add to cart when they are vertical – so why is that different?

Also as I stated there is a hot spot between the icons that comes up as “select options” – so the link is there, it just is correctly located on the icon. Why is it the settings for quick add to cart but not wish list – why do you need to only check wish list and not quick add to cart? Surely if there is a fault it is for both icons and you should be checking them both?

Also if it is the settings, why did you not inform me earlier on in the conversation – I have been asking about having the quick add to cart icon viewable – if you knew about this setting you should have stated that I could only do it vertically as the horizontal button leads to the product.

I have been looking at the theme settings and it does not mention this at all. If it really is the case how is your customer meant to know this? Which setting has the icons working and which setting brings you the product and which setting brings you to the “quick add to cart”?
There are 9 settings – a bit of a lucky dip to know what happens as they all have the full range of icons. This is a minor fault that should be very quick to rectify – the hot spot needs to be moved to be over the icon for BOTH wish list and quick add to cart. This is in the theme and so I would expect the next update to include this as this setting is incorrect (even before I asked about having the info there all the time – I have checked without the codes and it doesn’t work as it should)

Please provide an email
Thank you
Amy

Hello,

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site. We will check thoroughly all the buttons.

Best Regards

I need an email for this – do I use [email protected]

Hello,

Please take this mail: [email protected]

Best Regards

I have made a back up
Log in details are in the private section,
Thank you
Amy

Hello,

Your Woocommerce has not been configured completely: https://gyazo.com/94ffe9a68636fa05e1fb9eee01e90612 and https://gyazo.com/704911b2ecab950f1cadb3a4e0450bf5

I have created a testing page for the shop page to check. You need to delete it, create, and set your own to have the proper title and slug.

As soon as I have deactivated all the plugins and switched to the parent theme adding to cart works properly: https://gyazo.com/4cd493ebee8e2c745d3ac5553db2da40 and https://gyazo.com/626d60a5d6ee02ecce1953097912ee68

Adding to the Wishlist also works as it should: https://gyazo.com/a09b3da32388005e515e757d3d7af220

Now I activate all as it was. As I told you the problem is caused by the plugins conflict. You need to deactivate all the plugins excepting:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Then check the adding to the cart and adding to the Wishlist then activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

hi there

that’s great that you got it to work – learning day for you as well – the icons SHOULD go to quick purchase/wish list, not the product as you stated before 🙂 You didn’t state the problem was caused by a plug in conflict – you actually stated that the quick add icon should lead you to the product! Giving contradicting and incorrect information is not good.

I do not use Slider revolution – I think it was you who advised me to delete it in another chat as it slows the site down! So I am not installing it. (Also I do not see how it relates to an issue on the product picture!)
Do not use Mail Chimp

Woo Commerce has been working perfectly well for 8 years! We are making sales every day, and did 10000 orders last year. The screen shot you provided relates to the dummy products? I honestly do not think this is not going to be a solution for this problem and waste a lot of time.

I think your solution is over complicated – there is a hotspot there that is not at the icon – this hotspot needs to be moved to the icon. The other plug ins all work perfectly (and have been for years) it is this that isn’t working perfectly with what we have had.

The labels that we have there (from a different plug in) all work with your icons when they are vertical – this is the obvious conflict as they are not in your screen shot – however all z index on them are as low as they can be – could the z index on your icons be the same? Is there a code that I could have that would change that?

Amy

Hello,

WoodMart theme has the option “Quick Shop” for variable products. When it is enabled, and you click the shopping cart, the variations are shown just in the grid, you can choose a variation, add it to the cart without visiting a product page, that is what I meant by saying

when you click the shopping cart it leads to the product, and this is the matter of the settings

If the option “Quick Shop” for variable products has been disabled, clicking the shopping cart icon would lead to the product page, if this option has been enabled, you can add the variation just in the grid.

I have never said

that the quick add icon should lead you to the product!

The quick view opens the product in the popup.

I do not use Slider revolution – I think it was you who advised me to delete it in another chat as it slows the site down! So I am not installing it. (Also I do not see how it relates to an issue on the product picture!)
Do not use Mail Chimp

I did not enter your site and I did not know which theme-related plugins are active and which ones are not. The list of plugins I mention are theme-related and never cause the problem you contact with.

The screenshot you provided relates to the dummy products? I honestly do not think this is not going to be a solution for this problem and waste a lot of time.

All the screenshots are made from your site. I mean the screens in #323437 and demonstrate that all icons work correctly without the plugins. Could you kindly explain in more detail what you mean?

You do not need to delete all the plugins on your site. You just need to detect the plugin that conflicts WoodMart and decide if you can replace it or delete it. In order to detect which plugin causes the problem, leave only those related to the theme, and activate others one by one checking the icon performance.

Your site could work for ages smoothly, however, each update may cause a problem that has never been before. Such often happen if the site has a lot of plugins.

Best Regards

Hi – the option for quick add has always been enabled, and I know what it does – I am not sure why you are telling me about what it is – your quote above (quoting yourself) shows that you did say that it would lead you back to the product 🙂
(if the quick add is disabled, the icon does not show up on the icon bar)
This conversation is now a bit bizarre – you are now stating that you did not enter the site! so how did you create a test page? How did you take screen shots with the label plug in disabled and how did you switch theme?

As the plug ins worked in my previous theme, I may need to work out whether your theme needs to be replaced or deleted! I would honestly expect that you would like to work out a solution to this problem rather than blame other plug ins – that is what the plug in is suggesting, rather than blaming other people for the problem. Instead of advising me to replace or delete a great plug in, it would be really nice to find a solution.

Hello,

By terms and conditions, we guarantee 100% smooth theme performance provided:

The theme has been updated till the recent version;

The theme has not been customized;

No conflict of the third-parties plugins. In order to check, deactivate all the plugins and check how it works.

Our support does not cover fixing the conflicts caused by other plugins. This is a universal condition, you will meet it in any License Agreement for any theme or plugin the other kind of software.

I have deactivated all the plugins and demonstrated that everything works properly. If you see any problems occurred in the conditions all the plugins deactivated and the parent theme is active, describe them in detail with the screens.

If you have any questions please feel free to contact us.

Best Regards

I really find your tone confrontational and the answers are contradicting. (not on site, on site, links leading to product page etc etc)
I know the theme works and I am looking for a solution for it to work with the plugin I have.
I still have questions but you are unable or unwilling to help – so why even say feel free to contact us?
Thank you for your help at the start of this conversation. No need to reply anymore unless you can think of a way for these to work together.
Best regards

Hello,

We have checked the site and all the buttons work properly:

Add to cart: https://gyazo.com/a2180a3bb6f18f9656b207fc4e6b31fd

Quick view and Compare + Wishlist: https://gyazo.com/5bb37a949937706fac02bbb4132f72bf

Please advise what issue you have now related to the WoodMart theme performance. Give us the steps to reproduce or see the problem and update the site credentials so that our developers could check.

Best Regards

going round in circles here – they work when vertical – as it is set now.
they do not work on horizontal – (as stated October 2, 2021 at 7:56 pm by me in this thread above)
as there is a clash with the plug-in label I use.

Hello,

I would like to submit the issue to our developer team. For this purpose, I need site admin access and show them the problem. If you want to use horizontal icons, please provide access, if you have decided to leave vertical icons, let us know if you need any further help, if there are any other issues?

Best Regards

hi there
as you were not keen to help when I gave you access before, I have been communicating with the extremely helpful folk from the plug in who have provided a quick excellent solution. An extra bit of padding on the icon bar has worked wonders. I can have their incredibly helpful labels, which have been in operation for over a year, and your icon bar to go horizontal and viewable at all times.
Rather than blaming the theme and saying incompatible, they have been a great help.

Hello,

We are glad the plugin support helped to solve the issue.

Best Regards

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