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Isn’t there an easier version

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #372149

    bestredlighttherapy
    Participant

    I really wanted this theme to work but I can’t make heads or tails out of it.
    I installed the medical marijuana demo. I want to change the content. Edit with elementor doesn’t let me edit the page. I have to edit one of the things in teh dropdown. I choose to edit menu home just to see what it does. There are four templates that say menu title. wtf? I can’t figure this out.

    #372189

    Hello,

    Please elaborate which section you are trying to edit with the help of some relevant screenshots to check it myself and help you out accordingly. Also provide the admin panel login details of the website.

    Best Regards

    #372200

    bestredlighttherapy
    Participant

    I just wanted a theme, not to have to earn a degree in how to use this. Isn’t there a simpler way to do this?

    #372411

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue for you, then you will be able to edit the pages in the Elementor.

    Best Regards.

    #372948

    bestredlighttherapy
    Participant

    all right. thank you for your offer.

    1. how can I get more room on the home page left and right sides. I tried boxed but it didn’t change much. It’s very wide and hard to read as a result.
    2. Why are my buttons black when i set them to red?
    3. on home page, under
      Shop All Best Red Light Therapy Brain Device Options
      and
      Recommended Hand-Picked Choices for Skin Care
      and etc. below that
      The post images are single file on the right rather than in a grid
    4. how to fix the logo which is skewed
    5. on category pages such as https://bestredlighttherapy.com/pc/brands/best-red-light-therapy

      how to get rid of “uncategorized” in header area
      What exactly are these items in the title area? Why are unrelated categories showing here?

    6. I would rather have the active filter show in the sidebar, it’s showing above the products
    7. Why is text (on chrome) here https://bestredlighttherapy.com/product/get-notified-when-the-book-how-to-reverse-dementia-severity-with-red-light-therapy-is-published/
      pushed right up to the left edge of the page, there’s no padding/margin
    8. Why does it say sale here, this item is not on sale
      https://bestredlighttherapy.com/product/get-notified-when-the-book-how-to-reverse-dementia-severity-with-red-light-therapy-is-published/
    9. Why is the description showing twice under description and again under shipping and delivery?
    10. How do I get rid of shipping and delivery on a virtual product link to a mailchimp signup?
    #373064

    Luke Nielsen
    Keymaster

    Hello,

    1. You can make the width of the container narrower by increasing the space on the left and right, please, navigate to Theme Settings -> General layout -> Custom width in pixels.

    https://monosnap.com/file/h4jXn6jUQvbPsQHZSAxCynNEFegxxD

    2, 3. You are using the Gutenberg editor, it has its own settings for grid and buttons. Unfortunately, our theme cannot influent the Gutenberg settings.

    4. The problem in the logo itself, you should try to upload logo that is SVG, such logos are more practical and look better than in IMG format.

    5. In order to hide the “uncategorized” categories from the page title, please navigate to Theme Settings -> Product archive -> Page title -> set on the “Hide empty categories” option.

    6. You can add active filters to the shop’s sidebar via Appearance -> Widgets -> Shop page Widget Area.

    https://monosnap.com/file/pCL4sUxTEeIzUy1BRKxNxKioqJLuxX

    7. It looks like this text adding via some plugin that is don’t supported by our theme, hence the text is pushed to the left edge of the page.

    8. It seems that the “Sale!” label also comes from the third party plugin because in the settings of the product you have an empty field for the “Sale” label.

    https://monosnap.com/file/1w51459qOAs6K6zCstWB2o7wIdEcip

    9. The second description is related to the “StoreCustomizer” plugin, you can configure it or disable it for hiding the second description.

    10. Sorry, but our theme doesn’t have such options, try to disable third party plugins.

    Kind Regards

    #373084

    bestredlighttherapy
    Participant

    thank you, for 2,3, gutenberg, I installed classic editor, set it to classic, switching not allowed, it did not fix the issue. How do I turn off gutenberg?

    #373357

    Luke Nielsen
    Keymaster

    Hello,

    For now, the “Classic Editor” is activated, and judging by the below screenshot works well, hence the Gutenberg is disabled.

    https://gyazo.com/b85c410925e2dd7d4a7d4799b851e5bf

    Let me know if there is anything else I can help and have a good day!

    Kind Regards

    #373466

    bestredlighttherapy
    Participant

    2, 3. this was in the service of having my buttons color according to settings, they are still black though.

    #373467

    bestredlighttherapy
    Participant

    Hi I think this might be a dealbreaker, I can no longer add gutenberg/elementor type columns to the products. I am guessing i need the paid elementor to continue. This solution has broken the gutenberg/elemetnor solution?

    #373581

    Luke Nielsen
    Keymaster

    Hello,

    2,3. Sorry, but our buttons settings cannot edit Gutenberg’s buttons.

    You can use the free Elementor version for using the theme’s options, you should just enable the Elementor and install the dummy content so then redesign the page or recreate your own page using the Elementor plugin.

    If you have any more questions or come across any other issue, let me know, I’ll be happy to help.

    Kind Regards

    #373776

    bestredlighttherapy
    Participant

    Hi – I created a staging site and imported a theme here (in other input box)

    at the bottom of that page above it says
    “You must select your brand attribute in Theme Settings -> Shop -> Brands”
    What is it asking me to do?

    #373781

    bestredlighttherapy
    Participant

    Never mind “brand” question above, I found it. Couldn’t see how to delete request.
    Editing the medical site slide, how do I swap the background image, the main image of the slide? It’s outside the “section” area, I don’t see how to get to it.

    #374155

    Luke Nielsen
    Keymaster

    Hello,

    The main image of the slide is defined via the “Featured image” section in the slide settings, also the settings for the “Featured image” are in the “Slide Settings” section.

    https://monosnap.com/file/vTy7TuxQym6PwCAL4uRpl4IX29bT2J

    https://monosnap.com/file/mW8sr60lEkNpaV78b31W6c9rPamJSr

    Please feel free to reach out to me if you have any further questions.

    Kind Regards

    #374409

    bestredlighttherapy
    Participant

    thank you. Site looks bad on brave. Please scroll down to see more on home page, large images, wrong colors…

    Attachments:
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    #374509

    Luke Nielsen
    Keymaster

    Hello,

    You built the home page in the wrong way, you should use the builder’s sections, and columns. In your case, you are using only 1 element for the whole page.

    https://prnt.sc/fa5_Q-qs5gi0

    Check the below link, there you will find our elements that can help you to build your page.

    https://xtemos.com/docs-topic/elements-and-widgets/

    I recommend you to watch some videos on YouTube on how to build a page with the Elementor.

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

    #376332

    bestredlighttherapy
    Participant

    hi

    #376443

    Luke Nielsen
    Keymaster

    Hello,

    In order to get a refund just click on the link below and follow the instructions described there.

    https://themeforest.net/refund_requests/new

    We wish you all the best.

    Kind Regards

Viewing 18 posts - 1 through 18 (of 18 total)

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