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Issue and Questions
- This topic has 15 replies, 2 voices, and was last updated 3 years, 7 months ago by Elise Noromit.
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May 6, 2021 at 11:50 am #290128
kaffebaumParticipantHello Team,
1. When I use “stretch selection” there is a space of 1-2 pixels between the browser and the banner. (attachment: Issue1)
2. How do I edit the shop page? May I embed shop filter with shortcodes to another pages?
3. May I make precontent and aftercontent sections for categories and shop page?(check:Issue2)
I need to add different pre and post sections for each category.Thanks
Attachments:
You must be logged in to view attached files.May 6, 2021 at 7:55 pm #290273
kaffebaumParticipant4. There is a problem on sticky header. The menu section does not appear. (check the attachment please)
Thanks
Attachments:
You must be logged in to view attached files.May 6, 2021 at 8:39 pm #290291
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
May 6, 2021 at 9:38 pm #290304
kaffebaumParticipantI have deactivated and still ı have same problem. (the line still there and sticky menu is not working )
And also can you please guide me for 2 and3?
Thanks
May 7, 2021 at 12:47 pm #290529
Elise NoromitMemberHello,
It is not possible to make one full-width page only.
You will have to set the full width for the whole site https://prnt.sc/12migk0
Then use the Stretch option in the Xtemos tab.
The shopping page is not editable, it is a functional page. We do not recommend to add any content there.
You can add custom content by means of the filter area to the shop page, create HTML block with the content and
1. Enable Top filters in the Theme Settings > Shop > Shop filters https://gyazo.com/3564df2a5d658a0010b6c0ebd0b537d4
2. Enable Shop filters area always opened
3. Shop filters content type should be set Custom content
4. You can choose the HTML block with the content from the Shop filters custom content drop-down.
Best Regards
May 7, 2021 at 2:05 pm #290569
kaffebaumParticipantHello,
1. I did what you guided but the line is remain. Stretch option is not working. There is a bug.
2-3 OK thanks4. #290273 can you follow it please it is not working. These are so important i will send to my client tomorrow. So it must be solved.
I will be grateful if you could help me.
May 8, 2021 at 11:12 am #290769
Elise NoromitMemberHello,
This is the custom content in the shop page: https://prnt.sc/12o8ri4
Create your content in an HTML block https://xtemos.com/docs/woodmart/html-blocks-2/ and select it from this drop-down: https://gyazo.com/a994fd812488970496c36dc7c7df6c10
As for the stretch option, please give me the page URL.
Best Regards
May 8, 2021 at 3:57 pm #290853
kaffebaumParticipantHello,
“This is the custom content in the shop page: https://prnt.sc/12o8ri4 ” Thank you so much!!!!
URL: Front page: http://www.ajansbul.net
And also can you check sticky menu problem attached. Thanks Elise,
Attachments:
You must be logged in to view attached files.May 9, 2021 at 8:12 am #290953
kaffebaumParticipantFor the line isssue I have added this code and its normal now. Can you please check stick menu problem
.platform-Windows [class*=wd-section-stretch] {
width: calc(100vw);
left: calc(50% – 50vw);
}May 9, 2021 at 8:38 pm #291037
Elise NoromitMemberHello,
As for the sticky header, please disable the option Hide when scrolling down in the Header builder: https://gyazo.com/de46c0ada69c472fd7df479d26ce750e
Best Regards
May 10, 2021 at 5:58 am #291103
kaffebaumParticipantHello Elise I think there is a misunderstanding.
It is about not “hide when scrolling down”
It is abut ” There is no menu on sticky header” It is not cloning…
Can you check it please, Thanks
May 10, 2021 at 1:11 pm #291302
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
May 10, 2021 at 7:56 pm #291378
kaffebaumParticipantYes I did nothing changed can you please check, Thanks
May 11, 2021 at 7:59 pm #291651
Elise NoromitMemberHello,
Please replace the Menu element with the Main menu element of the Header builder and check.
Best Regards
May 12, 2021 at 5:51 am #291707
kaffebaumParticipantThank you so much Elise, sometimes things that seem simple are very challenging.
Best Regards,
May 12, 2021 at 11:19 am #291812
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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