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Issue presenting only two Attribute SWATCHES groups on product page
- This topic has 7 replies, 2 voices, and was last updated 2 years, 10 months ago by Aizaz Imtiaz Awan.
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January 3, 2022 at 9:16 am #343128
talParticipantSo we enabled swatches for each term with this option
“Enable swatch
Attribute dropdown will be replaces with swatches”The thing is , inside our product page there are 3-4 attribute groups and right now it seems like there swatchs only presented on the first two attribute groups while the rest are presented as default of woocommerce in dropdownlist.
is there any limit for only two attribute groups in swatches?
is there any way to fix it ?January 3, 2022 at 12:33 pm #343166
Aizaz Imtiaz AwanKeymasterHello,
Can you please share the Screenshot of the Issue to make things clearer to understand?
Also, please share your Site URL along with valid WP-ADMIN Login details so that we can look further and assist you accordingly.
Best Regards.
January 12, 2022 at 8:30 am #344722
talParticipantas you can see in the link there are 4 attributes but two of them are in dropbox (selectbox) although all the options inside are set to be “Enable swatch”
https://snir.dreamax.co.il/product/%d7%92%d7%91%d7%99%d7%a2-%d7%91%d7%95%d7%a8%d7%90-%d7%a4%d7%a8%d7%99-%d7%96%d7%9b%d7%95%d7%9b%d7%99%d7%aa-%d7%9b%d7%97%d7%95%d7%9c%d7%9b%d7%a1%d7%a3-925/January 12, 2022 at 9:52 am #344768
Aizaz Imtiaz AwanKeymasterHello,
You need to enable the enable swatch option of each attribute item by editing it.
Please read our detailed documentation for help:
https://xtemos.com/docs/woodmart/variable-products-swatches/If the issue still occurs then provide the login details of the website.
Best Regards
January 12, 2022 at 2:41 pm #344893
talParticipanti wrote you the connection details on the private content
January 13, 2022 at 7:18 am #345038
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website using an old version of the woodmart core plugin. I have updated to the latest version. Now I see for most of the attribute items the option to enable the swatch is not enabled.
Please make sure that the option is enabled for each attribute item. Then check back.
Best Regards
January 15, 2022 at 10:58 pm #345670
talParticipanti do not understand how is it working if you can still see on the page that there are two selectboxs while all the attributes terms are set to enable swatch properly..
can you please recheck this since its still not workingJanuary 17, 2022 at 8:11 am #345815
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins, activate the parent theme then check back.
If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.
Best Regards
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