Issue with Active WoodMart header builder

Dear all,
We are using Woodmart (with a child theme) latest version with woocommerce and wp also at the latest version.
We are using header builder, but whatever header we choose it goes with the default one dev.weedex.it.
Any suggestion?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi, below in the private content the credentials, I’ve disabled every Plugin not needed, you can disable others if is needed. Btw is not the production server, and I’ve done a snapshot, so you can check and work on it.
Many thanks

We can’t access with this password. Please, check your data.

Sorry cut&paste wrong

When we deactivate all the external plugins and switch to the parent theme it works well.

Ok, but the homepage header is different than the shop and blog ones.

Hello,

Enter the page and check which custom header is set. The default header is in force provided no custom headers are set locally for the page. More details here: https://xtemos.com/docs/woodmart/options-for-pages/

Best Regards

Many thanks! Great support

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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