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Issue with “Checkout” and “View Cart” Buttons Redirecting to Homepage

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  • #625446

    bigluffya
    Participant

    Dear WoodMart Support Team,

    I hope this email finds you well. I am currently using the WoodMart theme on my WordPress website, and I’ve encountered an issue with the cart functionality.

    When I click on the \”Checkout\” and \”View Cart\” buttons from the shopping cart sidebar, they both redirect to the homepage instead of their respective pages. I have already confirmed that the Cart and Checkout pages are correctly set in WooCommerce > Settings > Advanced and contain the appropriate shortcodes (woocommerce_cart and woocommerce_checkout).

    Here’s a summary of my troubleshooting steps so far:

    Verified WooCommerce page setup in the settings.
    Refreshed permalinks under Settings > Permalinks.
    Cleared the WordPress and browser cache.
    I suspect the issue might be related to the theme\’s configuration or cart functionality. Could you please advise how I can resolve this issue or guide me to the correct configuration settings?

    Your guidance would be greatly appreciated, as this functionality is critical for my store\’s operation.

    Looking forward to your response.

    Best regards,

    #625447

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

Viewing 2 posts - 1 through 2 (of 2 total)