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Demo Mobile

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  • #625259

    kashef1411
    Participant

    After importing the demo, I noticed that the photos appear distorted or of lower quality on mobile devices. Could you please advise on how to resolve this issue?

    #625332

    Hello,

    Could you please share some screenshots where the images are distorted? so I can better understand your issue? This will help me guide you more effectively.

    Best Regards

    #625346

    kashef1411
    Participant

    i send you screen shot and you can open it from any mobile to check it

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    #625376

    kashef1411
    Participant

    Thanks ,i fix it … how i can replace brands to projects ( portfolio ) on this widget

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    #625438

    Hello,

    Simply replace the Brand widget with the Portfolio widget.

    Please follow this guide about portfolio:
    https://xtemos.com/docs-topic/portfolio/

    Best Regards

    #625559

    kashef1411
    Participant

    I have reviewed the link you provided, however, I am uncertain about the process for replacing brands with the Portfolio widget

    #625560

    kashef1411
    Participant

    i m using gutenberg

    #625718

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #625741

    kashef1411
    Participant

    Kindly find WP-ADMIN Login details

    #625872

    Hello,

    You have missed the user name. Please share the username so I will check and give you a possible solution.

    Best Regards

    #625881

    kashef1411
    Participant

    See in private content

    #625909

    Hello,

    To add the portfolio widget, please follow these steps:
    1. Navigate to Pages.
    2. Select Edit Home Page.
    3. Click on the plus icon to add the portfolio widget.
    https://ibb.co/Wn75Yf5

    Best Regards

    #625931

    kashef1411
    Participant

    i guess you dont understand me …i like the style of images for this widget so i want to replace it with portofilo ..so how i can do like logos

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    #625934

    kashef1411
    Participant

    Or how i can create slider with same effect and style ?

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    #626092

    Hello,

    You can use custom images and custom links. Simply upload the desired images (e.g., logos), set custom links for each image, and configure the settings to match the style and effects you want. Let me know if you need further guidance!

    Best Regards

    #626120

    kashef1411
    Participant

    i cant find the Alternate effect for images

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    #626242

    Hello,

    Sorry to say, the Alternate effect is not available for the image widget. However, you can explore other related widgets that might better suit your requirements.

    Best Regards

    #626289

    kashef1411
    Participant

    I purchased this theme because my client specifically liked this widget. I’m willing to cover the customization fees to tailor this widget to meet our requirements

    #626398

    Hello,

    We encourage you to utilize the theme template library and import the relevant elements that best suit your requirements:
    https://xtemos.com/docs-topic/templates-library/

    Hope this Helps!

    Best Regards

    #629039

    kashef1411
    Participant

    Thanks ..i Regenerate Thumbnails and add Thumbnails image width and height but its not working on mobile

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    #629106

    kashef1411
    Participant

    also all products have upsells and related only show same 4 products for every page so i diactivate the themes and try another and upsells is working fine ..so the issue came from the theme ,,even if i disable related products from theme it still same

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    #629363

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards

    #629400

    kashef1411
    Participant

    i deactivate all the 3rd party plugins and activate only theme required plugins and still same

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    #629602

    Hello,

    01. Now check back your site and check the thumbnail images on mobile.

    02. You are using a custom layout for the Single Product page. When Custom Layouts enabled for a single product page which is why your made changes under the Theme Settings aren’t taking effect on that. You need to configure the elements in the layout.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Please follow this about Upsells products how it works
    https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Best Regard

    #629624

    kashef1411
    Participant

    still same issue ,,,please fix it or tell me how to fix it ..i read all links you send more than 10 times ..the issue from theme

    • This reply was modified 3 weeks, 6 days ago by kashef1411.
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    #630018

    Hello,

    01. You are referring to the width of the thumbnail images in the gallery, but the example options you mention adjust the width and height of the thumbnail GALLERY itself, not the individual thumbnails. This is clearly demonstrated in the video tooltip: https://monosnap.com/file/93ZmmgqAmX4FIHvE4HCjlVza1rg4EJ.

    These options adjust the gallery’s width and height when it is positioned to the left of the main image. If the thumbnail gallery is placed on the left on mobile, these options work as intended.

    In this example, I set the thumbnail gallery on mobile to a width of 60px and a height of 200px: https://monosnap.com/file/Jcb8LtSxLkOFm3wda93V3EZsf2dHPN.

    When I view the frontend, it is evident that these proportions are applied correctly: https://monosnap.com/file/kbbNkX3gSgGd4dxjZp7EL3Izzd0V7P

    These options have nothing to do with the actual images themselves—they do not alter their physical size. Therefore, regenerating thumbnails is unnecessary in this case.

    The physical size of the thumbnails is determined by the Thumbnails image width option. This option does not have responsive settings, which is logical because it is not feasible to crop images differently for various devices. Otherwise, these would essentially become separate images.

    Additionally, it is important to note that the Thumbnails image width option only adjusts the width of the image while maintaining its aspect ratio—it does not modify the height.

    Therefore, if the client uses thumbnails with different aspect ratios in the product gallery, they must either:
    1. Use images with the same aspect ratio, or
    2. Achieve consistent sizing through custom CSS, as no other options will address this issue.

    02. Try disabling the custom single product page layout in WoodMart -> Layouts and testing how it works for Upsells and Related Products.

    Best Regards.

    #630033

    kashef1411
    Participant

    02. Try disabling the custom single product page layout in WoodMart -> Layouts and testing how it works for Upsells and Related Products. for sure its work fine ..i need to fix single product layout

    #630035

    kashef1411
    Participant

    please help me with ” custom CSS for sizing …i want to finish the website soon

    #630299

    Hello,

    We have reviewed this issue and confirmed that it is indeed a bug in our theme. It will be fixed in the next theme update, which is scheduled to be released soon, approximately next week.

    Best Regards.

    #630416

    kashef1411
    Participant

    Hello
    The update will fix Upsells and Related Products and also the images size in the gallery ?

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