Issue with Filter widget.

my website filter widget for categories page isn’t working well. it showing two filter. one at the top, another on bottom. i am sharing screen recording for better understanding. you can also check by yourself. sir.

https://www.loom.com/share/9b5d4e75d7cf4f64a81a8ada92c871b3

Thank you for your support. 🙂

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

okay.

Hello,

Please install the free Classic widget plugin if you have not done that yet.

Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

Best Regards

doesn’t working…. try to open in your mobile and see what i am saying. Look at this picture.
https://haroth.com/wp-content/uploads/2022/08/WhatsApp-Image-2022-08-14-at-11.14.21-AM.jpeg

i request you, i don’t much time to spend.

don’t waste my time like this..

i’m sorry to say but your support is totally useless. doesn’t not worth time. i didn’t getting any solution properly. sir.

if this would continue then i have to change to support partner(Astra Support).

Hello,

We are sorry you are disappointed.

When you view the site on mobile, its width is not enough to show the sidebar and content on one line, thus the sidebar goes under the content.

I have double checked and your filters are shown properly:

You have enabled top filter and sidebar: https://gyazo.com/a0a752c3c0cc773ff9691b551d6aa6d8

When I view it on the mobile, I see the top filters: https://gyazo.com/7232c0a5afd02f1532dbe6e15b17954c

Then I scroll under the content I see the sidebar and filters: https://gyazo.com/be3dba84a9b22d5b3dc2f87aede7df82

Best Regards

i hope, this time you will understand my issue?

please find attaches. ( i am expecting, this time worth my time. )

https://haroth.com/wp-content/uploads/2022/08/Screen-Shot-2022-08-15-at-10.31.36-AM.png
https://haroth.com/wp-content/uploads/2022/08/Screen-Shot-2022-08-15-at-10.16.28-AM.png

Hello,

I need admin rights and permission to deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

[Author]

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