Issue with header builder setting

Hi,

I am having trouble accessing the theme’s header builder setting. I have attached the screenshot.
Requesting for assistance on this issue.

Regards,
Rajat

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Hello,

Please deactivate all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
Please switch to the parent theme if you use the child.

After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

Kind Regards

Hi,

I tried what you suggested and found that the cache plugin provided by Cloudways, when enabled was causing this issue.

Regards,
Rajat

Glad that you found the issue.

In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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