Home Forums WoodMart support forum Issue with Instagram Feed

Issue with Instagram Feed

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #275791

    Achkan
    Participant

    Hello

    We’ve got an issue with our instagram feed displayed in our footer
    Now we have a message with “Tag your photos with ” {tag name} “on Instagram.”
    And an empty feed with grey field without ahref

    Please find an exemple link in private content

    Do you know why we have this message instead our instagram feed please

    Thanks for your help

    Regards

    #275797

    Achkan
    Participant

    I forgot to tell that this issue is only on our product page details

    #275873

    Hello,

    Instagram has recently changed the integration process. Now only API connections are possible. Please follow this detailed instruction: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

    If you have any questions please feel free to contact us.

    Best Regards

    #275888

    Achkan
    Participant

    Hello

    I’ve updated these settings but my issue seems to be from another settings
    Our instagram feed is now OK

    But in all the product pages which contain tags,
    We can now see a new block with a message ““Tag your photos with ” {tag name} “on Instagram.”

    Please find a screenshot attached and a link

    Attachments:
    You must be logged in to view attached files.
    #275890

    Achkan
    Participant

    More details

    The class name of the block displayed is : class=”woodmart-product-instagram”

    #276009

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #276078

    Achkan
    Participant

    Thank you
    But I’ve found my response in an another post
    https://xtemos.com/forums/topic/instagram-product-page/

    So I’ve just disable the product instagram displayed with this custom css

    .woodmart-product-instagram{
    display:none;
    }

    #276126

    Ok. that is fine. If you have any questions please feel free to contact us.

    Best Regards

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Issue with Instagram Feed’ is closed to new replies.