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Issue with new FBT function
- This topic has 9 replies, 2 voices, and was last updated 1 year, 7 months ago by Artem Temos.
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April 28, 2023 at 12:51 pm #462958
computermobilParticipantHi friends.
We love the “Frequently bought together” feature and are using it on a new site.
But we have a great issue, so we have to switch it off.
Issue is with subscriptions. We offer subscriptions for every item in this shop with a discount. But when we use the FBT feature and the customer would like to purchase a subscription (for all products in the bundle), this does not work.
Any idea how to solve this?An example product is ahown here. The FBT feature is still enabled and at the bottom of the product page that you can see the issue:
https://www.vitelly.de/produkt/pregnylac-90-kapseln-n/Thank you very, very much in advance!
April 28, 2023 at 2:09 pm #462973
Artem TemosKeymasterHello,
We just checked that product and see that the Frequently Bought Together products work correctly. Check this screenshot https://gyazo.com/8264038e2d3340d9f4005c1652741496
Kind Regards
April 28, 2023 at 2:13 pm #462979
computermobilParticipantThank you for your quick reply.
I think you missunderstood.
In case you choose this product with a subscription (chooseable above the add to cart button) the price is changing because of 15% discount. But this price does not change in the FBT section and also the products added to cart with the FBT feature are not subscribed.
What means the main goal of the subscription is lost.
I hope i could clarify.
Thank you again.- This reply was modified 1 year, 8 months ago by computermobil.
- This reply was modified 1 year, 8 months ago by computermobil.
April 28, 2023 at 2:18 pm #462986
Artem TemosKeymasterYes, you are right. It seems to be not fully compatible with Subscriptions since it is not a standard WooCommerce functionality. We will consider adding compatibility with this product type as a feature request.
Kind Regards
April 28, 2023 at 2:21 pm #462988
computermobilParticipantThat would be great!
As you know i recommend your theme to all my customers, this is a super new feature and they like it, but the subscription thing should work. Shall i do the feature request somewhere else?
And thank you for the last update, again a lot of things done, great!April 28, 2023 at 3:46 pm #463014
Artem TemosKeymasterThank you very much for your support. We highly appreciate it. We have already noted this feature request so you don’t need to post it anywhere again.
Kind Regards
May 22, 2023 at 10:42 pm #468996
computermobilParticipantHi Artem.
Thank you for your ongoing support.
Do you have an ETA when the subscription functionallity will be implemented in the “Frequently bought together” feature?
Thank you in advance!
OliverMay 24, 2023 at 9:16 am #469446
Artem TemosKeymasterHello,
We don’t have ETA for this feature yet. We have added it to our feature requests list but it is not in our plans for the nearest future yet.
Kind Regards
May 24, 2023 at 9:19 am #469451
computermobilParticipantOk, thank you anyway for your reply.
Kind regards.May 24, 2023 at 2:14 pm #469564
Artem TemosKeymasterYou are always welcome.
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