Home Forums WoodMart support forum Issue with new FBT function

Issue with new FBT function

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #462958

    computermobil
    Participant

    Hi friends.
    We love the “Frequently bought together” feature and are using it on a new site.
    But we have a great issue, so we have to switch it off.
    Issue is with subscriptions. We offer subscriptions for every item in this shop with a discount. But when we use the FBT feature and the customer would like to purchase a subscription (for all products in the bundle), this does not work.
    Any idea how to solve this?

    An example product is ahown here. The FBT feature is still enabled and at the bottom of the product page that you can see the issue:
    https://www.vitelly.de/produkt/pregnylac-90-kapseln-n/

    Thank you very, very much in advance!

    #462973

    Artem Temos
    Keymaster

    Hello,

    We just checked that product and see that the Frequently Bought Together products work correctly. Check this screenshot https://gyazo.com/8264038e2d3340d9f4005c1652741496

    Kind Regards

    #462979

    computermobil
    Participant

    Thank you for your quick reply.
    I think you missunderstood.
    In case you choose this product with a subscription (chooseable above the add to cart button) the price is changing because of 15% discount. But this price does not change in the FBT section and also the products added to cart with the FBT feature are not subscribed.
    What means the main goal of the subscription is lost.
    I hope i could clarify.
    Thank you again.

    #462986

    Artem Temos
    Keymaster

    Yes, you are right. It seems to be not fully compatible with Subscriptions since it is not a standard WooCommerce functionality. We will consider adding compatibility with this product type as a feature request.

    Kind Regards

    #462988

    computermobil
    Participant

    That would be great!
    As you know i recommend your theme to all my customers, this is a super new feature and they like it, but the subscription thing should work. Shall i do the feature request somewhere else?
    And thank you for the last update, again a lot of things done, great!

    #463014

    Artem Temos
    Keymaster

    Thank you very much for your support. We highly appreciate it. We have already noted this feature request so you don’t need to post it anywhere again.

    Kind Regards

    #468996

    computermobil
    Participant

    Hi Artem.
    Thank you for your ongoing support.
    Do you have an ETA when the subscription functionallity will be implemented in the “Frequently bought together” feature?
    Thank you in advance!
    Oliver

    #469446

    Artem Temos
    Keymaster

    Hello,

    We don’t have ETA for this feature yet. We have added it to our feature requests list but it is not in our plans for the nearest future yet.

    Kind Regards

    #469451

    computermobil
    Participant

    Ok, thank you anyway for your reply.
    Kind regards.

    #469564

    Artem Temos
    Keymaster

    You are always welcome.

Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘Issue with new FBT function’ is closed to new replies.