Issue with Preset Mode for Custom Tabs Based on Attributes

I need to use the preset mode to display custom tabs within individual products based on the attribute. Attached is how I configured everything, but unfortunately, it’s not working. What’s strange is that when I activate the preset mode this way, the entire section dedicated to tabs disappears.

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Hello robyparini,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Best Regards,

I have already shared the access data in the private content area 🙂

Let me know about it. Just to be safe, I’m sharing the access details here again.

Hello robyparini,

Thanks for details.

I kindly recommend you to build Custom Product layouts, which is built with WoodMart WooCommerce builder, then you can place your specific contents that suits your requirements. https://ibb.co/MhtJbZ5

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Regards,

Thank you for your response, but my requirement is to display different HTML blocks for each product, as each product has unique variations. I’m not sure if the method you proposed can handle this need. Therefore, if it’s possible to get feedback on the issue I’m facing or, alternatively, suggestions for a faster method to address this requirement, they would be greatly appreciated.

Hello robyparini,

The setting should be applied for static information only. In case you want specific information for each products, then you need use Custom tab via Product settings.

Best Regards,

Thank you for your reply; I truly appreciate your help.
Regardless of my needs and future settings, could you explain why the method I used isn’t working? Since it doesn’t give any errors, could you kindly help me make it work? I opened the topic specifically to address this issue, not to explore alternative solutions. Thank you again for your support!

Hello robyparini,

Which methods you mentioned that didn’t work? Are you referring custom tabs based on attributes?

Best Regards,

Hi, I’m sorry, but I would need slightly faster assistance, if possible, and above all, more precise. The topic is called “Issue with Preset Mode for Custom Tabs Based on Attributes”. As I explained in the first post, where I had already included the login data, I need to understand why activating this type of function causes all the tabs linked to the product with that attribute to disappear. I apologize, but I’m in a bit of a hurry.

Hello robyparini,

I checked your site and the preset is working correctly.

You set Presets for Dujac attribute and tab is working well for products belong to it. I also tested products that have no that attribute and that tab does not show, which mean it works correctly.

Can you please record a short video for better understanding to reproduce the issue on your site?

Best Regards,

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