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Issue with product video
- This topic has 6 replies, 2 voices, and was last updated 2 weeks, 6 days ago by Elise Noromit.
March 6, 2023 at 7:52 pm #448789
Hi there, we tried to add a product video to a product page, so we added it just below the main product image there is “+video” button, after adjusting it we decided to remove that video for now, after removing the video and saving the product we can see that if we choose a random variation and hover the mouse on the image it will change the image from the variation image to the main image all the time, this is really annoying bug, please help.
We attached the link of the affected product page and admin access.March 6, 2023 at 8:42 pm #448800
Also unrelated, when we enter the woodmart settings page and we search for a specific settings its looks like the code is broken.
heres a screenshot : https://ibb.co/wM0pq1QMarch 7, 2023 at 4:52 am #448849
Please deactivate all the plugins except these ones:
WPBakery Page Builder or Elementor
Contact Form 7
MailChimp for WordPress
Switch to the parent theme and update Elementor, and check the issue.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best RegardsMarch 8, 2023 at 6:44 am #449214
Ok we follow your instructions above and now it is showing the “watch video” button in the button left of the product image (we do not have any video selected, its showing the example video from youtube).
Also now when we select product variations its not zooming the image while hovering.
Please help.March 8, 2023 at 6:53 am #449215
Sorry, the problem now its only the “watch video” button in the button left of the product image (we do not have any video selected, its showing the example video from youtube).March 8, 2023 at 6:56 am #449216
Sorry, our bad again, problem fixed, you can close this thread.March 9, 2023 at 4:22 am #449519
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