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Issue with text on variable product

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  • #14471

    g7uy
    Participant

    There is an issue with the text when I’ve created a variable product, of the 3 I have created only two of the words are showing although you can hover the 3rd.

    Also there is no title showing ‘Colour’ either so that is also an issue.

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    #14476

    Artem Temos
    Keymaster

    Hi,

    1. Labels “Color” and “Size” are not shown on the product page design. You need to switch to default one in Theme Settings -> Product page.

    2. For the “Black” color term some configuration seems to be wrong. Compare it with other terms in Products -> Attributes -> edit terms.

    Regards

    #14478

    g7uy
    Participant

    Made the change as advised and that worked for the colour:

    I have double checked the attribute and it is set up exactly the same as the two others, any other help you can give here please?

    #14480

    Artem Temos
    Keymaster

    Please, try to recreate this term from scratch. If it will not help, please, provide us your admin access.

    #14482

    g7uy
    Participant

    Still unable to make this work, log in details provided.

    #14483

    Artem Temos
    Keymaster

    Sorry, but we can’t login. Could you please check login info?

    #14519

    g7uy
    Participant

    Please try the following they work I have tested them.

    #14520

    g7uy
    Participant

    Any updates on help with this issue after providing you log in details?

    #14521

    Artem Temos
    Keymaster

    Could you please provide your FTP access also?

    #14522

    g7uy
    Participant

    Provided as requested below

    #14527

    Artem Temos
    Keymaster

    OK, please, check now.

    #14528

    g7uy
    Participant

    Great all sorted.

    #14530

    Artem Temos
    Keymaster

    OK, great.

Viewing 13 posts - 1 through 13 (of 13 total)

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