Issue with the footer on mobiles

Hello,

on the mobiles I set the columns on the footer to be in 100% for each column but it showing it as 30%. why?
how can I fix it?

thanks.

Hello,

Sorry to say but we didn’t seem to understand your concern. Could you please elaborate your concern more with some useful Screenshots of the backend and frontend so that we can better understand and assist you accordingly.

Best Regards.

Please check the video here:
https://www.loom.com/share/e34bcf9a564e46d6841df5e7a11cd7c5

thanks.

Hello,

Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly?

Best Regards.

sure. please check.

Hello,

First of all please update the new version of theme “WOODMART WORDPRESS NEW: 7..2.4RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

Best Regards.

Hello,
after updating the theme it was fixed but today I changed something with the footer and again, I am having the same issue. could you please take a look at it?
it’s urgent.

Hello,

Your issue has been solved. Please check the site after removing the browser cache.

Best Regards.

Hello,
with every single small change I am making the issue is coming back.
Please tell me how can I fix this issue myself.

thanks.

Hello,

There is a bug in the Elementor plugin and you can read a similar issue on their Github https://github.com/elementor/elementor/issues/16467

As a workaround, you need to click on the “Preview” button while editing your footer And always keep the preview window opened while customizing and saving your footer with Elementor.

Best Regards.

thanks,
It looks like it’s a very old bug. are you sure it’s their bug right now since on other sites I don’t have this issue. only on site with your template.

Hello,

Yes, this is the issue with the Elementor not with the theme. Please follow the instructions given in the blog
https://github.com/elementor/elementor/issues/16467

And let us know, it will solve your issue or not.

Best Regards.

you are sharing link to an old post.
again, on other themes I don’t have this issue. only with woodmart theme.

Hello,

Have you tried the solution mentioned in the article?

Best Regards.

[Author]

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