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Issue with the search form in the mobile menu and the search icon in the header
- This topic has 8 replies, 2 voices, and was last updated 3 years, 6 months ago by
Elise Noromit.
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AuthorPosts
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April 28, 2022 at 11:10 pm #371787
jcoreboiParticipantAfter the last update when I open the mobile menu and try to search something in the search form, the menu closes. Now, I added the search icon next to the shopping cart, to see what happened and when I touch the icon, it opens the mobile menu and then closes. Please fix this.
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This topic was modified 3 years, 7 months ago by
jcoreboi.
April 29, 2022 at 12:41 am #371799
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
The site is under construction. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
April 29, 2022 at 1:51 am #371815
jcoreboiParticipantsorry, I forgot to deactivate the maintenance mode. I have already sent you a temporary access to my site.
April 29, 2022 at 12:55 pm #371968
Elise NoromitMemberHello,
I tried to search on mobile and the menu does not close: https://gyazo.com/fd0417ede03a7480e5baecd3adaf1641
I see the search icon in the header. The header can have a search form only not the icon. This icon would open/close the mobile menu.
Mobile view has search integrated.
Best Regards
April 29, 2022 at 5:27 pm #372059
jcoreboiParticipantHi, look, from the computer in responsive mode there is no problem, it is directly from the cell phone that the problem occurs. I left a link with a video recorded directly from the screen of my cell phone where you can see the issue. The issue with the search icon in the header was not happening before, this was working (I made another video only with the icon in the header), please try to access the website from your mobile and check the problem. You still have administrator access to my site. I would be very grateful if you could find the reason for this issue.
April 30, 2022 at 6:25 am #372125
jcoreboiParticipantHi, look, I fixed it, I disabled the Combine JS files option in the performance section, and now the mobile menu doesn’t close when I try to search for something in the search form.
May 1, 2022 at 2:14 am #372230
Elise NoromitMemberHello,
I have tested it on my (Android), when I searched from mobile, I got a long list of the results, I scrolled and pressed: view all and the mobile menu was closed and the search results loaded: https://prnt.sc/QJT5hmYyfDG8 and https://prnt.sc/SqaNPLma8yhq
Then I tried to search again and closed the menu just clicking on the empty space on the screen.
What device do you use?
Best Regards
May 1, 2022 at 2:43 am #372238
jcoreboiParticipantHi, read my previous comment, I told you I already fixed it, I disabled the Combine JS files option in the performance section. I had this option enabled and it was causing the issue. Please check why enabling this option creates this issue.
Best Regards.
May 2, 2022 at 3:05 am #372380
Elise NoromitMemberHello,
Ok. That is fine.
If you have any questions please feel free to contact us.
Best Regards
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This topic was modified 3 years, 7 months ago by
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