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issue with theme and yith request a quote plugin
- This topic has 5 replies, 3 voices, and was last updated 1 year, 2 months ago by Bogdan Donovan.
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July 5, 2023 at 11:28 pm #479468
sina-8709ParticipantHi there,
I have installed woodmart and yith request a quote plugin together on my wordpress website and in the /quote page I can see that yith form fields are not working fine, drop downs are not working on Mozilla firefox and quantity update field styling are not working fine too.
so I tried to check everything and one of my tests was previewing the page from backend and seems that on the backend everything is fine:
https://pasteboard.co/ApKd3EFgZmpc.png
but when I’m visiting this page on frontend I can see that fields are not working fine and there are issues with the drop down and quantity fields.
https://pasteboard.co/SM28JHaKPcyz.png
also I checked this plugin with another theme and everything is fine, so plugin is working with other themes, working on the backend and styles and functionality is fine but with woodmart theme enabled and on the frontend is not working.I would really appreciate if you have a fix for this issue.
Attachments:
You must be logged in to view attached files.July 6, 2023 at 9:38 am #479562
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
We tried to visit your website but it gives us an error as shown on the screenshot https://gyazo.com/d982955d1332a4ebb6babe85f77a8b7e
Kind Regards
XTemos StudioJuly 7, 2023 at 2:51 am #479793
sina-8709ParticipantSorry Artem, can you check the website again please?
July 7, 2023 at 9:58 am #479834
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
July 8, 2023 at 3:08 am #480034
sina-8709Participantthanks for the reply. all plugin disabled and username/password attached to this ticket.
July 10, 2023 at 10:19 am #480369
Bogdan DonovanKeymasterHi,
To fix this issue, please navigate to the Theme Setting > Performance > CSS > Styles always load option and select following styles:
WooCommerce mod grid
WooCommerce mod quantity
WooCommerce mod shop table
Select2 library
Here is how it should look like before saving (https://prnt.sc/sFGCRBL5bQq0)
Kind Regards
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