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Issue with Whatsapp preview displaying “html block” instead of category text

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  • April 20, 2024 at 12:50 pm #559116

    kineart.it
    Participant

    Hello Woodmart Support Team,

    I hope this message finds you well. I am reaching out regarding an issue I am experiencing with the Woodmart theme for WordPress. When sharing product category links, the Whatsapp preview is displaying the text “html block” instead of the actual text contained within the block.

    I have tried troubleshooting this on my own, but have been unable to find a solution. I would greatly appreciate your assistance in resolving this issue, as it is affecting the user experience on my website.

    Thank you for your attention to this matter. I look forward to your guidance on how to address this issue.

    Sincerely,

    Teresa Di Costanzo

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    April 23, 2024 at 8:25 am #559648

    Hung Pham
    Participant

    Hi kineart.it,

    Thanks for reaching to us.

    First of all, take my apologies for the delay in answering because of the weekend.

    Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.

    Regards,

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Viewing 2 posts - 1 through 2 (of 2 total)