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Issue with WPBakery and Menu page
- This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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May 18, 2021 at 11:22 pm #293487
lenamtlParticipantHi,
I’m having some issues on the menu page
#1
When I go to wp-admin/nav-menus.php when I quit the page I got notification that I’m quitting the page without saving but I did not make any modification.
I did save the page and even I’m still getting the warning.
Any clue? Maybe there is a setting that need to be done since the latest updates.
I have selected the header into theme / general setting is there anything else that need to be set since the updates?#2
When I goes to WPbakery settings
I see this Please activate your copy of WPBakery Page Builder.
So how can I activate the copy?#3
When I go to edit the header some WPBakery edit box does not display content by default I have to click on the tab to see the content othewise nothing appear
see attached imageThanks
*Note I cannot provide live access
Attachments:
You must be logged in to view attached files.May 19, 2021 at 10:50 am #293618
Aizaz Imtiaz AwanKeymasterHello,
1) It is the default behaviour of wordpress that when you try to close or go back from the nav-menus then the dialog box appears you can check by activating the default wordpress theme as well.
2) Wp-Bakery Page Builder comes bundled with our theme but it can’t be activated with our purchase code. Actually you don’t need to do this. Only in case you want to get free premium support from it’s author or premium content, you can purchase it. But it is not necessary since we will always provide you with the latest updates.
3) Please make sure that you are using the Latest versions of the theme and the Wp-Bakery page builder then check back.
Regards.
Xtemos StudiosMay 19, 2021 at 6:02 pm #293738
lenamtlParticipantHi,
I’m using
Woodmart Core 1.0.28
Woodmart Theme 6.0.4
I’m using a Child ThemeWPBakery 6.6.0
WP 5.72
Woo 5.3.0May 20, 2021 at 6:30 am #293861
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.
If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.
Regards.
Xtemos StudiosMay 22, 2021 at 6:45 pm #294701
lenamtlParticipantHi,
Maybe this is related to the WPBakery language file where is located the WPBakery language files?
May 24, 2021 at 6:51 am #294903
Aizaz Imtiaz AwanKeymasterHello,
The issue could not be with the language file.
Please deactivate all the third-party plugins and provide with the admin panel login details of the website then we will troubleshoot the issue for you.
Best Regards.
May 25, 2021 at 7:11 pm #295394
lenamtlParticipantYes this can be related to language file because in french we have a lot of apostroph ‘ and this can break the code.
Anyhow my question is where is located the WPBakery language file?
Sorry there is no live access.
May 26, 2021 at 7:57 am #295503
Aizaz Imtiaz AwanKeymasterHello,
You can find the language files for the Wp-Bakery Page Builder plugin.
“Wp-content/Plugins/JS-Composer/Locale”
Regards.
Xtemos Studios. -
AuthorPosts
Tagged: language file, WPBAKERY
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