Issues with quantity of products

I need help, I’m setting this up on my website and for some reason my products no longer give a quantity option, now this is what i see : “Qty: %1%“

help please.

Thank you

This is an example of what I’m referring to

Hello there,

Thank you for creating the topic.

It is strange to see this code on your product page. It seems that you did some customization in our theme files. Please check how it look with standard wordpress theme. Is it happen only with Basel?

Regards

Yes, it’s only happened with Basel. I used to use Good Store theme and I had no quantity errors.

Please assist me on how to solve this issue.

Thank you

Please try to replace all theme files with new one downloaded from themeforest. If issue still exists please give us your FTP access so we could inspect your files.

FTP ACCESS is listed

Please check your FTP password, we can’t access your files.

I’m attaching the information I got from GoDaddy, it works well if you use FileZilla site manager.

Please help me fix this situation.

We just check with standard WordPress theme and still the same problem. So it can’t be caused by our theme 🙁

Try to disable all plugins one by one and see what caused this problem for you.

Regards

okie dokey thank you for checking!

Thank you so much for your assistance, I deactivated all plugins regarding quantity that I had and the issue has been resolved.

We are glad that you solved the problem. Thank you for your feedback also 🙂

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