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Issues with the product archive

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  • #426428

    mribeiro
    Participant

    Hey there,

    I’m having some issues with the products archives pagination. When I click to go to another page in the product archive, the next page opens but doesn’t scroll to the top. I can see in the console that there are some ajax errors. Can you help me to solve this?

    #426487

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)