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issues with WoodMart – Attribute swatches

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  • #563137

    hamodon
    Participant

    I am encountering a problem with variations on two sites..
    In the first one, I choose a design for him with the presentation of rounded variations with the size of the clothing.. but unfortunately it always appears to me only in a drop-down list!!!

    On the second site.. since all the settings are correct but on the products page it is not possible to choose a product color but only on mobile…

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    #563195

    Hello,

    Navigate to Products > Attributes > Edit Color or size attribute > Configure term value > edit any value and choose the swatch.

    Please check this:
    https://xtemos.com/docs-topic/variable-products-and-swatches/

    If you have any questions feel free to contact us.

    Best Regards.

    #563681

    hamodon
    Participant

    ok thank you it’s good..
    but I see another issue..
    I’m chose the design with an X on the attribute sold out…
    but it’s not working and can’t see the X
    just when I select the attribute shows mw sold out…

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    #563767

    Hello,

    The disabled Swatch style is for the variants of the Products which are disabled not for the Out of Stock variants. So, you need to have the variant of the Product not checked with the Enable option on it and then the Disabled Swatch style will work accordingly. See these images for reference:
    https://snipboard.io/BMehIF.jpg
    https://snipboard.io/NbOzfP.jpg

    Best Regards.

    #568196

    hamodon
    Participant

    What is supposed to be the problem that the color inside the store from the outside cannot be displayed the image of the variation but inside the product page appears normal?

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    #568280

    Hello

    It will show your main product image. Navigate to Products > Edit Product > Check the Product Image.

    If you have any questions feel free to contact us.

    Best Regards.

    #568538

    hamodon
    Participant

    I didn’t understand me..
    When I click on the variation of the color.. the product image should change to the image of the selected color according to the images I defined in the variations..

    But in practice it doesn’t happen inside the “shop” page, but inside the product page it does happen properly..

    #568580

    hamodon
    Participant

    look please i need you help….
    i have 3 issues…
    1. the veration ..
    When I click on the variation of the color.. the product image should change to the image of the selected color according to the images I defined in the variations..

    But in practice it doesn’t happen inside the “shop” page, but inside the product page it does happen properly..

    2.Another thing for some reason does not allow me to purchase a product from the product page… when I want to purchase a product with a variation..
    Attached is a link for testing…

    3. Last point..
    I use with the built-in extension of the coupons..
    I need him to show me about the products.. that the product is discounted or the discount percentage..
    Attached picture
    I would be happy please as soon as possible

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    #568582

    hamodon
    Participant
    #568727

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #571499

    hamodon
    Participant

    Please i need your help!
    i still have a some issues…
    i deactivate all the 3rd plugins… but still have problems..

    please I need someone take a look on the site and fix the issues please.. >> can you help me with that?

    i can give you details for login the site …

    #571515

    Hello,

    Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards.

    #571565

    hamodon
    Participant

    THANK YOU

    i’m sherd you exampale on link :
    https://versai.co.il/product/%d7%a1%d7%98-2-%d7%a9%d7%95%d7%9c%d7%97%d7%a0%d7%95%d7%aa-%d7%a4%d7%a8%d7%99%d7%9e%d7%99%d7%98%d7%99%d7%91/

    here are 3 issues.. i send attach pic..
    1. the price… is wrong..
    2.when I choose the Attribute there are two button to clean..
    3.the 2 pic is different.. but we see it on the same… if you click on the sex you see different one ..

    • This reply was modified 2 weeks, 1 day ago by hamodon.
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    #571696

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.5.1 RELEASED” and update the required plugin and check the option.

    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards.

    #572111

    hamodon
    Participant

    hii
    i turend of all the plugins after I update the theme …
    but still have problems…

    if you go to this product..
    https://versai.co.il/product/%d7%9b%d7%a8%d7%99%d7%aa-%d7%94%d7%a8%d7%9c%d7%99-5030/

    on of the issue..when we scroll down and up … the color stop working.. not change the colore on veriation…

    and there are more issues…

    #572150

    Hello,

    I have checked your site and the variations swatches are working fine.

    See Video for clarification:
    https://uploadnow.io/f/pBYvQ5F

    Check back your site and check the issue. If you have any questions feel free to contact us.

    Best Regards.

    #572350

    hamodon
    Participant

    You are not right!
    It’s not right
    Where do you see that he changed the color of the main image!?
    Before you scroll down .. it does change .. but after you scroll down and back up it stops changing the main image

    #572435

    Hello,

    Can you please share the small video of your issue for a better understanding?

    Best Regards.

    #573506

    hamodon
    Participant
    #574000

    Hello,

    Sorry to say your providid video link is not working. Can you please share the correct video url so i will further check on your site and give you a possible solution.

    Best Regards.

    #574417

    hamodon
    Participant
    #574465

    Hello,

    Sorry again your given link is not working. Can you please share the correct link of the video
    https://ibb.co/n1JnN63

    Best Regards.

    #574729

    hamodon
    Participant
    #574840

    Hello,

    Sorry to say but right now we are unable to access your Dashboard due to a critical error.

    Could you please share your Site’s FTP Login details too so that we can further check?

    Best Regards

Viewing 24 posts - 1 through 24 (of 24 total)