landingpage issues

Hello, i made a landingspage but if you click on the video, you see the video won’t play. Only if you click again on the video. Then it will be played.

Also is it possible the play the video in the middle of the page, with a dark background?

Also if have a issue with the email signup in the mobile version.
You see in the slider the email signup but you is it possible to make the border of the email form orange?

Hope to hear from you.

Regards,
M. Kooistra

Hello,

Thank you very much for choosing our theme and for contacting us.

Our theme does not influence on the video performance.

You can place the video wherever you need it.

It is not possible to change the border of the field with CSS, unfortunately.
Best Regards

yes but if i see your video https://woodmart.xtemos.com/video/
And i click on the placeholder its plays directly the video. Why not with our vimeo video? I have to click twice…

Hello,

Please make the full backup of your site and check the video on any default theme to detect if our theme detect the problem.

Best Regards

Hello,
I added a additional video page see here https://kooidesign.com/video/
And there it works fine 🙂

But if you see https://kooidesign.com and you click on the video it doesnt play automatically, you have to click twice. I checked everything! What to do? Our can you have a look on this?

Regards,
Meindert

Hello,

You have added the video in different ways. Add the video which is in the home page in the same way as you did on the test page.

In the testing video you use the Video element of the WP Bakery page builder, and on the home page you add a custom video, as I understand via Raw HTML element.

Best Regards

See the admin details.
I didnt do any wrong..

Hello,

Remove the image from the WoodMart extra tab on the home page and check again.

Best Regards

can you make a screenshot of it? Cause i can’t find it.
Best Regards

Hello,

Here is the screen https://gyazo.com/05d2e41c733ec844a7221c34f58857f3

Best Regards

Yes but this is not the solution. If you see your own page https://woodmart.xtemos.com/video/
You also use image poster for the video and there it works. But if i Add poster to video then it doesnt work…. strange right?? I also use other videos, but it’s still not working. Maybe there is something wrong with the code??

Please check again.. cause to remove the add poster video isnt a solution for now.

Best regards,
Meindert

Hello,

I have tested the demo video with the image and it works correctly, I test your video with image and it requires the double click to run. Please check your video. Seems the problem in the video, You can test your self: https://gyazo.com/e9add7489146d1dd93fc8bc246b5b9ef

Best Regards

Hello,

check this image https://imgur.com/XdWnJTr
how can I remove this?

Beste Regards,

Hello,

You can disable it in the Theme Settings > Product page > Shop /Hide > find this option “Show attributes table after short description” and disable it.

Best Regards

Hello I have problems with the product categories
https://ibb.co/5j9PZrh https://ibb.co/1d5RTb2

How can i fix this?

Regards

Hello,

Please clarify the problem? Gap in the page title? No products?

Best Regards

No products showed up. Only furniture and Uncategorized, but those are imported from the theme.
I checked everything in the product and checked the productcatogory but it doesnt show up.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area

Best Regards

[Author]

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