Layout Problem

I have created and enabled a new layout for my checkout page. However, the checkout page is still nothing change. Do I missing something? Please help.

Thank you.

Hello,

Make sure that you use all the appropriate elements for the Checkout page that is mentioned in the below article.

https://xtemos.com/docs-topic/checkout-page-builder/

If you would like to discuss the issue further, our customer support team is here for you.

Kind Regards

Yes, I followed instruction but it can’t help.

Is checkout page will change automatically after I enable the checkout form at layout section?

Since I created a new layout, I can’t edit the checkout page with elementor at “page section”, except page created at “layout section. “

Hello,

If you use the Layout for the Checkout page, the default Checkout page replaces by Layouts.

Please provide the access to the admin dashboard so I can check the issue on your side.

Kind Regards

Here you are. Thank you.

Hello,

Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

Looking forward to collaborating with you.

Kind Regards

It should be okay…

Hello,

Your Checkout page is customized via Elementor: https://monosnap.com/file/0r0I1reHVHAQYZZw2JNjNan2ajhKcF , it is not right to do so, hence you should remove this page and create a new one in which you define the shortcode as in the below screenshot.

https://monosnap.com/file/yUUbu8aNhQ110EN88RJMdcVhamTyLa

Then you need to apply the new Checkout page via the settings of WooCommerce (more detail in the below screenshot).

https://monosnap.com/file/OMtdUStnjYLkAxKEX3u15gvrGosQ9k

After that, the Layouts will work well.

Kind Regards

It’s work! Thank you so much!!

Hello,

You are welcome!

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

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