Home Forums WoodMart support forum Lazy load images doesn't work properly ):

Lazy load images doesn't work properly ):

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  • #63905

    jodyshop
    Participant

    Today I shocked when found my website blank white without images loading 🙂

    I tried to deactivate and reactivate the lazy load option but no luck Also tried to deactivate some plugins but no luck.

    Here are the blank white images

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    #63908

    jodyshop
    Participant

    Of course, I am deactivating it right now ):

    #63917

    Hello,

    Now I am checking your site on mobile and it is loaded correctly. Please provide your site admin access we shall check with lazy loading on/off. Please keep the plugins not related to the theme deactivated.

    Best Regards

    #63958

    jodyshop
    Participant

    Hi,
    Thanks for the fast reply 🙂

    Well, the whole issue was due to a popular plugin named:

    WPBakery Page Builder (Js Composer).

    I just updated to the latest version v 5.5 from old version 5.4.7 and everything dropped like:

    1- Lazy load images disappeared
    (Images shows only because I deactivated the lazy load option).

    2- Mobile menu (woodmart-burger) + Cart Ajax options stopped and show the (#) instead.
    (When you browse the site from the mobile you can find the issues).

    So, If you have the latest version of WPBakery Page Builder (Js Composer) or you can update to the latest version 5.5 you’ll find everything down.

    Please don’t forget to delete any cached versions from any cache plugins or empty the temp folder in your host root, and also from your browser.

    Now I have reverted back to the old version of WPBakery Page Builder (Js Composer). to get my website back to work as normal.

    Here is the version 5.5 updates:
    https://kb.wpbakery.com/docs/preface/release-notes/

    BTW, I just updated to the latest version of Woocommerce, Hope it doesn’t make any issues with the Woodmart theme 🙂

    Thank you

    #63959

    jodyshop
    Participant

    Also, while the version 5.5 installed the sticky menu stopped working.

    #63978

    Artem Temos
    Keymaster

    We already tested our theme with the latest version of the WPBakery and we didn’t face any similar problems. Could you please switch to 5.5 and we will check it asap?

    #64082

    jodyshop
    Participant

    Okay, I have installed the new version 5.5 and everything missed up once again,

    1- No lazy load images working – Delete browser cache to check the fresh version.
    2- Mobile menu not working.
    3- Stickey header not working.

    And almost no javascript or ajax working!

    Please check ASAP because everything is down ):

    #64083

    Artem Temos
    Keymaster

    OK, we will fix this issue in our next theme release that will be available in a few days.

    #64084

    jodyshop
    Participant

    Hum, Now you noted the issue! Right?
    When I said there was an issue, please, believe me, I am not mature 🙂

    #64085

    Artem Temos
    Keymaster

    Yes, we noted it. It is already reported by other customers as well. Will be fixed asap.

    #64086

    jodyshop
    Participant

    Thank you, happy fixing to you 🙂

    #64113

    Artem Temos
    Keymaster

    Thank you!

Viewing 12 posts - 1 through 12 (of 12 total)