Dear WoodMart Support Team,
I am writing to seek assistance with an issue I am facing with my WoodMart theme license. I recently purchased the WoodMart theme and successfully activated it on my development domain. However, the server for that domain has now expired, and I am in the process of continuing my development work on a new subdomain.
When attempting to activate the theme on the new subdomain, I encountered an error message stating that I cannot activate the license and that I need to remove it from the old site. Unfortunately, since the old server has expired, I am unable to access it to deactivate the license.
I kindly request your support in resolving this activation issue so that I can continue my work seamlessly on the new subdomain. Additionally, I would appreciate clarification on whether it is permissible to use the license on a development domain and later transfer it to a live domain once the development is complete.
Your prompt assistance in resolving this matter and providing guidance on the license usage would be greatly appreciated. Thank you for your attention to this request.
Warm regards,
Sathish Kumar V
[email protected]
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