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Live Preview: fatal error

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  • #5233

    thecapeco
    Participant

    Upon installing the Basel .zip folder, I get this message when viewing a Live Preview of the theme:

    Fatal error: Call to a member function getShortcodeParams() on a non-object in /home/thecap15/public_html/wp-content/plugins/eltd-cpt/post-types/testimonials/shortcodes/testimonials.php on line 676

    The theme installed successfully, so I’m not sure what this means. Any idea what this is about? Should it fix itself once I actually activate the theme?

    THanks!

    #5240

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for using our theme and contacting our support center.

    From the error log you provided, it is clearly shown that your PHP error comes from some additional plugin that is installed in the folder wp-content/plugins/eltd-cpt. Try to deactivate it and your website should work correctly. If not, just write us your URL and admin access and we will help you.

    Kind Regards,
    Xtemos

Viewing 2 posts - 1 through 2 (of 2 total)